Articles by James Collins

Six Insights That Might Keep You Up at Night

CUNA's E-Scan report is full of insights, revelations, and snarly comments.
CUNA's E-Scan report is full of insights, revelations, and snarly comments.
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There’s an App (But No Swipe) for That

New payment systems are waiting for consumer demand and merchant acceptance.
Merchants won't spend infrastructure dollars on technology that isn't in great demand by consumers.
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What's Your Plan?

A good IT plan not only supports your strategic goals, but is part of them.
Technology plans are like politicians: short on substance, long on prose, and unlikely to do what they're supposed to do.
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Are They Nuts?

Six questions board members will ask about NCUA’s final rule on corporate CUs.
Recapitalization and trust will be tough issues to address.
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Regulations A to Z

Confused about regulations? Join the club.
Making sense of all the laws and regulations credit unions must deal with can be confusing. Take this sentence: "She violated Reg Z by pushing the APR off of the Reg CC and then adding it to the member's BSA disclosure."
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Is Honesty The Best Policy?

Skewing facts often supports status quo and inferior results.
Are you always honest with your employees? Really? Let's take a test.
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The Problem With Gen Y

They clearly march to the beat of a different drummer.

What’s the biggest work force issue today? The inevitable response from folks over 40: “Those @#%^ gen Yers!” (That’s just before asking one of them for help with the latest software upgrade.)

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Seven Direct Questions About Indirect Lending

Misery Builds Character

IT managers refer to conversions as 'their own day in hell.'
Walk into any credit union information technology (IT) manager's office and announce it's time to switch core systems. What do you think the response will be?
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