Articles by James Collins

Six Insights That Might Keep You Up at Night

CUNA's E-Scan report is full of insights, revelations, and snarly comments.
James Collins
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CUNA's E-Scan report is full of insights, revelations, and snarly comments.
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There’s an App (But No Swipe) for That

New payment systems are waiting for consumer demand and merchant acceptance.
James Collins
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Merchants won't spend infrastructure dollars on technology that isn't in great demand by consumers.
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What's Your Plan?

A good IT plan not only supports your strategic goals, but is part of them.
James Collins
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Technology plans are like politicians: short on substance, long on prose, and unlikely to do what they're supposed to do.
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Are They Nuts?

Six questions board members will ask about NCUA’s final rule on corporate CUs.
James Collins
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Recapitalization and trust will be tough issues to address.
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Regulations A to Z

Confused about regulations? Join the club.
James Collins
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Making sense of all the laws and regulations credit unions must deal with can be confusing. Take this sentence: "She violated Reg Z by pushing the APR off of the Reg CC and then adding it to the member's BSA disclosure."
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Is Honesty The Best Policy?

Skewing facts often supports status quo and inferior results.
James Collins
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Are you always honest with your employees? Really? Let's take a test.
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The Problem With Gen Y

They clearly march to the beat of a different drummer.
James Collins
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What’s the biggest work force issue today? The inevitable response from folks over 40: “Those @#%^ gen Yers!” (That’s just before asking one of them for help with the latest software upgrade.)


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Seven Direct Questions About Indirect Lending

James Collins
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Misery Builds Character

IT managers refer to conversions as 'their own day in hell.'
James Collins
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Walk into any credit union information technology (IT) manager's office and announce it's time to switch core systems. What do you think the response will be?
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