Articles by James Collins

Fun With RFPs

Help us make a choice we may very well regret for the rest of our careers.
September 25, 2011
Five years ago, my CU converted to a new core system. Here’s the request for proposal I always wanted to write, but never did.
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What’s Your Plan C?

It’s a poignant question that applies to so much of life, including business plans.
July 25, 2011
Sometimes, the best lessons in life are learned informally, in random remarks made in odd settings.
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The Story of the Evil Weasel

Here’s a tale of greed, cunning, and the CARD Act.
June 14, 2011
In an epic battle between an evil weasel and elected officials, bet on the weasel.
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Some Fees Are Best Left Uncharged

What kinds of fees could a diabolical financial institution come up with?
May 23, 2011
Fees based on things members don’t do elicit the greatest negative reactions.
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Ten Ways to Maximize Risk

Risk management techniques guaranteed to make your board twitch.
April 19, 2011
Time to perk things up a bit with a tongue-in-cheek look at 10 ways to maximize risk.
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Five Suggestions for the New CFPB

Like all things in Washington these days, the CFPB’s future is murky.
March 22, 2011
The jury’s still out on what the CFPB will tackle first.
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Seven Savings Tricks for Gen Y

Focus on the why, not the what, of savings.
February 14, 2011
The term “gen Y savings” is an oxymoron.
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Betting On a Better Year

Lending looks better in 2011—it can’t get much worse.
January 18, 2011
Here's James Collins's personal forecast of what will happen in lending, by product type, in the coming months.
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Stuck at '12:00?'

Participating in social media is risky but necessary.
December 27, 2010
Participating in social media is risky but necessary.
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Top Tech Trends and Annoyances

Whatever technology you invest in, it needs to work.
December 1, 2010
It’s a bellwether time for tech innovations.
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