Articles by Rick Roseneck

America's Credit Union Conference

CU Branches Evolve to Meet Members' Needs

Technology, consumer power, changing demographics, and lower profit margins prompt alterations.
July 19, 2013
Four CUs discuss changes designed to elevate staff efficiency, reduce costs, and improve member service.
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America's Credit Union Conference

Guard Against Social Media's Liability Risks

Credit unions should implement policies and procedures to protect themselves.
July 9, 2013
A recent survey indicated that 62% of U.S. financial institutions were not using social media because they worry about compliance violations.
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America's Credit Union Conference

Use Social Media to Rally Members, Says CUNA Chair Wesenberg

It can play a strong role in CUNA's 'Don't Tax My CU' initiative.
July 2, 2013
'The use of social media is right in our wheelhouse.'
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America's Credit Union Conference

CUs Need to Take Action to Secure Future, Cheney says

'CUs have done a tremendous job responding to and recovering from the financial crisis.'
July 1, 2013
The "Don't Tax My Credit Union" national campaign has taken credit unions from defending the tax exemption to advocating for it.
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America's Credit Union Conference

Emerging Financial Markets Are Opportunities for CUs

Ten million households are unbanked and 24 million are underbanked.
July 1, 2013
ACUC workshop explores tools and partnerships to serve underserved/underbanked markets.
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CU Mag cover July 2014

Credit Union Magazine

July 2014

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