Articles by Adam Mertz

James Robert Lay

Ex-Punk Rocker Joins Digital Revolution

A golden age awaits credit unions that embrace the new digital world.
A golden age awaits credit unions that embrace the new digital world.
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Jeff Johnson

The Right People, the Right Initiative, the Right Time

‘The end goal is to improve our competitiveness in the broader financial services marketplace.’
‘The end goal is to improve our competitiveness in the broader financial services marketplace.’
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Eric Jenkins

He Means Business

'Small businesses can be very profitable members if you have the right products and services to meet their needs.'
'Small businesses can be very profitable members if you have the right products and services to meet their needs.'
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American 1 CU’s 'Teen Idol' Competition Remains a Big Hit

About 50 youths auditioned for the Michigan CU's singing contest.
The competition, now in its 10th year, raised more than $3,600 for charity.
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Security Remains A Top Concern

A wave of DDoS attacks struck financial institutions earlier this year.
The rapid increase of online and mobile transactions underscore the need for tight controls.
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Tech Priorities

Rising costs for software and third-party services squeeze CUs’ IT budgets.
Anticipate larger IT budgets for new tech initiatives and maintenance of existing services and software.
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Executive Suite

Former Bankers Embrace CUs

Executives want to make a difference and strengthen the movement.
Three former bankers who’ve become CEOs at credit unions speak about the factors that fueled their decision to switch.
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Prefunded Plans Help Defray Rising Benefit Costs

CUs are hard-pressed to maintain their historical level of employee benefits.
Since 1999, health-care premiums have nearly tripled, according to the Kaiser/HRET Health Benefits Survey.
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Staff Scheduling: 'Err On the Side of Flexibilty'

Taylor CU aims to accommodate staff requests, within reason.
Taylor CU's Debbie Woods prefers to relax some of the hardships she encountered as she raised a family while pursuing a career.
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Employee Engagement Takes Teamwork

Action plans work best when managers and employees work together.
Ask employees five questions to generate participation, determine goals, and encourage ownership.
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Credit Union Magazine

Credit Union Magazine

October 2014

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