Articles by Adam Mertz

Employee Engagement Takes Teamwork

Action plans work best when managers and employees work together.
August 19, 2013
Ask employees five questions to generate participation, determine goals, and encourage ownership.
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Boards Benefit When 'Devil’s Advocates' Are Present

‘Values-based opposition’ improves your CU’s chance of making better decisions.
August 19, 2013
Directors should constructively challenge conventional thinking, investigate additional options, and combat hubris and the tug of short-term emotions.
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The Myth of Work-Life Balance

View time as a ‘wheel’ and determine how many sections to devote to each aspect of life.
August 18, 2013
‘It’s about picking and choosing, depending on the stage of life you’re in.’
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Employees’ Opinions Create Change at Grow Financial FCU

CU traces top workplace honor to staff-suggested improvements.
August 5, 2013
To improve internal communications, CEO Bob Fisher hired a PR specialist and created a video studio that produces regular updates.
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Executive Suite

Promoting Work-Life Balance

Employee-friendly policies foster staff loyalty and improve productivity.
July 11, 2013
CUs understand that a work environment built on flexibility, support, and solid benefits.
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Social Media Fuels Relationship Loyalty Programs

Members benefit from linking all of their credit and debit accounts under one rewards umbrella.
June 28, 2013
‘Explain not just what to do but what the possibilities are.’
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Book Reviews

Nice Guys and Gals Can Finish First

Putting others first—within limits—is an undervalued recipe for business success.
June 25, 2013
Wharton School of Business professor Adam Grant examines why some altruistic individuals rise to the top—while others become doormats.
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Book Reviews

Gladwell’s ‘Tipping Point’ Radically Altered Our Thinking

America's CU Conference keynoter continues to spark debate with analyses of social phenomenon.
June 23, 2013
Controversial author's book probes the mysterious forces behind social trends, ideas, and epidemics.
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HGTV Host a Public Relations Bonanza for Michigan CU

Lake Michigan CU signs HGTV’s Carter Oosterhouse as a celebrity spokesman.
June 19, 2013
‘We’re big into mortgages and Carter’s big into homes.’
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Book Reviews

‘The Spark’—An Inside Look at Cirque du Soleil’s Creative Process

The company’s culture and philosophy come to life in one man’s semi-fictional odyssey as a performer in training.
June 14, 2013
There’s no single formula for creative success—each of us must unlock the power of our imagination in our own way.
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CU Mag cover July 2014

Credit Union Magazine

July 2014

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