Articles by Adam Mertz

Employee Engagement Takes Teamwork

Action plans work best when managers and employees work together.
Adam Mertz
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Ask employees five questions to generate participation, determine goals, and encourage ownership.
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Boards Benefit When 'Devil’s Advocates' Are Present

‘Values-based opposition’ improves your CU’s chance of making better decisions.
Adam Mertz
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Directors should constructively challenge conventional thinking, investigate additional options, and combat hubris and the tug of short-term emotions.
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The Myth of Work-Life Balance

View time as a ‘wheel’ and determine how many sections to devote to each aspect of life.
Adam Mertz
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‘It’s about picking and choosing, depending on the stage of life you’re in.’
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Employees’ Opinions Create Change at Grow Financial FCU

CU traces top workplace honor to staff-suggested improvements.
Adam Mertz
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To improve internal communications, CEO Bob Fisher hired a PR specialist and created a video studio that produces regular updates.
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Executive Suite

Promoting Work-Life Balance

Employee-friendly policies foster staff loyalty and improve productivity.
Adam Mertz
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CUs understand that a work environment built on flexibility, support, and solid benefits.
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Social Media Fuels Relationship Loyalty Programs

Members benefit from linking all of their credit and debit accounts under one rewards umbrella.
Adam Mertz
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‘Explain not just what to do but what the possibilities are.’
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Book Reviews

Nice Guys and Gals Can Finish First

Putting others first—within limits—is an undervalued recipe for business success.
Adam Mertz
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Wharton School of Business professor Adam Grant examines why some altruistic individuals rise to the top—while others become doormats.
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Book Reviews

Gladwell’s ‘Tipping Point’ Radically Altered Our Thinking

America's CU Conference keynoter continues to spark debate with analyses of social phenomenon.
Adam Mertz
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Controversial author's book probes the mysterious forces behind social trends, ideas, and epidemics.
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HGTV Host a Public Relations Bonanza for Michigan CU

Lake Michigan CU signs HGTV’s Carter Oosterhouse as a celebrity spokesman.
Adam Mertz
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‘We’re big into mortgages and Carter’s big into homes.’
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Book Reviews

‘The Spark’—An Inside Look at Cirque du Soleil’s Creative Process

The company’s culture and philosophy come to life in one man’s semi-fictional odyssey as a performer in training.
Adam Mertz
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There’s no single formula for creative success—each of us must unlock the power of our imagination in our own way.
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