Articles by Michael McLain

Complying With Ability-to-Repay and QM Rule

NCUA examiners to take into account a CU’s good-faith effort to comply.
March 1, 2014
NCUA examiners to take into account a CU’s good-faith effort to comply.
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Integrated Mortgage Disclosures Improve Clarity

CFPB’s consolidated final rule streamlines TILA/RESPA requirements.
February 16, 2014
CFPB’s consolidated final rule streamlines TILA/RESPA requirements.
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CFPB’s Mortgage Servicing Requirements

Final rule covers periodic statement requirements, interest-rate adjustments, and more.
December 31, 2013
Final rule covers periodic statement requirements, interest-rate adjustments, and more.
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Mortgage Servicing: What’s in Store?

New rule includes an exemption for small servicers.
November 1, 2013
As required by the Dodd-Frank Act, the CFPB will require periodic statements for most closed-end mortgages—not just open-end loans.
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Get Ready for CFPB’s Ability-To-Repay Rule

The rule will have a significant impact on CUs’ mortgage programs.
September 8, 2013
This final rule expands the ATR requirements to include most closed-end mortgages—with a few exceptions.
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Agency Protects Stay-At-Home Spouses

Rule change may provide easier access to credit cards for millions of people.
July 24, 2013
Regulation Z amendment allows card issuers to consider a working spouse's income as that of the applicant's under certain conditions.
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New Rules for Open-End Lending

CUs can’t require any form of credit verification when members request advances, NCUA rules say.
December 31, 2012
Review policies and procedures to ensure conformance with NCUA’s updated guidance.
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‘Know Before You Owe’ Continues to Evolve

CFPB develops new ‘loan estimate’ and ‘closing disclosure’ forms.
October 1, 2012
CFPB’s “Know Before You Owe” project is an effort to combine the early disclosures required by TIL and RESPA into one document.
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Three Additional Rules From CFPB

Agency targets mortgage originations, escrow accounts, and high-cost loans.
July 20, 2012
The Consumer Financial Protection Bureau addresses mortgage originator standards, high-cost mortgages, and escrow accounts.
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CFPB Will Keep CUs Busy

Agency puts priority on consolidated mortgage disclosures.
May 21, 2012
Agency puts priority on consolidated mortgage disclosures.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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