Articles by Ben Rogers

Three Features That Will Change Mobile Money

Mobile data promises much deeper member relationships for CUs that invest well.
Location awareness, augmented reality, and mobile payments will tie mobile members to their CUs.
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Big, Small, or Online: Why Do Young Adults Choose a Financial Institution?

Convenience, whether geographical or electronic, is king for young consumers.
What's a CU to do in the face of "convenience competition?" Fight back.
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