Articles by Craig Sauer

How to Build Community Partners

‘The only ones that work are those where everybody gets value.’
June 14, 2013
Cooperation was a central theme of the Federation’s 2013 Annual Conference in Baltimore.
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Reach the Underserved

Tips for CUs from a public policy innovator.
June 13, 2013
The quality of your offerings is irrelevant if you don’t get them in front of those who need them.
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Special Report

Scenes from the Federation's 2013 Annual Conference

Financial inclusion for new immigrants tops the agenda.
June 7, 2013
Speakers urge CUs not to wait for federal immigration reform to reach out to the immigrant community.
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A Lifetime of Achievement

Q&A with Wegner Award-winner Rick Craig.
February 24, 2013
Craig has been a leader, advocate, and teacher in the CU movement for decades.
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A Tireless Advocate

Q&A with Wegner Award-winner Hubert H. Hoosman, Jr.
February 24, 2013
Hubert Hoosman, CEO of Vantage CU, has been a tireless advocate for CU philosophy for more than 30 years.
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CUNA Hopes Election Day Victories Will Advance Legislative Priorities

‘Potential for success’ on MBL bill looming in upcoming lame duck session.
November 19, 2012
National MBL Hike the Hill scheduled for Nov. 27-28.
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What Makes a Healthy Corporate Culture?

A healthy culture creates a sustainable advantage, ‘chief culture officer’ says.
August 29, 2012
Signs of a healthy culture include high morale, high productivity, organizational clarity, and minimal politics.
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‘Exposure is Everything’ for Financial Success

Entrepreneurial family says financial literacy set them on the right path.
August 29, 2012
The McNeill family of Miami is a living example of financial literacy leading to financial empowerment.
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Part I

Q&A: Mazuma CU’s Chief Culture Officer

‘Culture affects everything,’ says Matt Monge.
August 28, 2012
Why is it important to foster a healthy culture?
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Measure Your Social Media Success

Successful social marketing programs share common characteristics and benefits.
June 6, 2012
Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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