Articles by Craig Sauer

Chad Helminak and Christopher Morris

They Sing the Songs That Make the CU World Sing

‘No one told us to start a CU band, but somewhere along the way people encouraged us to be creative and that happened.’
October 8, 2013
‘No one told us to start a CU band, but somewhere along the way people encouraged us to be creative and that happened.’
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Arlene Bernard

Fun With Numbers

'She’s remarkably cool under pressure.'
October 7, 2013
'She’s remarkably cool under pressure and handles the mundane job of accounting with grace and dignity.’
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Matt Davis

Making a Difference Through Innovation

'Empathy is the most reliable source of good ideas.'
October 7, 2013
'Empathy is the most reliable source of good ideas.'
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Amy Davis

Filling Canoes for the Community

'We have canoes in city halls. We have canoes in local malls. We have canoes in the libraries...'
October 7, 2013
'We have canoes in city halls. We have canoes in local malls. We have canoes in the libraries...'
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Laura Aguirre

A Lion for the Low Income

'I absolutely fell in love with the credit union philosophy of people helping people.'
October 7, 2013
'I absolutely fell in love with the credit union philosophy of people helping people.’
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Big Data

Powerful analytical tools help CUs extract actionable trends from mountains of data.
September 30, 2013
CUs are using big data to help shape strategies and decisions.
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Barry Callen's Marketing Words of Wisdom

The power of marketing lies in humility and acceptance.
August 28, 2013
'One of the most dangerous things you can do is to think you know what your target market wants.'
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Federation Receives Grant for Shared Banking Platform

Seed capital will help smaller CUs work together.
June 17, 2013
Federation also receives $125,000 award for leadership program.
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Small CUs Seek Ways to Work Together

Avoiding mergers or liquidation may require greater cooperation.
June 17, 2013
"As each CU disappeared we said, ‘soon, we will be next.' ’’
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Serving Low-Income Populations Requires Innovation

‘We must be creative at applying the tools we have as effectively as possible.’
June 17, 2013
Low-income consumers need relief from payday lenders, more public and private investment, and greater access to mainstream financial products and services.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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