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» Craig Sauer
A Humble Retiree with a Mountain of Accomplishments
Q&A with Wegner Award-winner Tim Haegelin.
March 3, 2014
'Be truthful and genuine in everything you do.'
New GAC Attendees Encouraged to Help ‘Remove Barriers’
Conference first-timers also look forward to hiking the hill.
February 24, 2014
Nearly 700 first-time attendees were welcomed to the conference Sunday.
Young Professionals Make A Big ‘Crash’ at GAC
The Cooperative Trust’s 2014 ‘Crash the GAC’ is the group’s biggest yet.
February 24, 2014
A record number of young CU professionals participate in this year’s premiere CU event.
Four Security Predictions for 2014
Widespread breaches put the spotlight on security.
February 11, 2014
Plan for increased 'hactivism.'
Spirit of Cooperation Led to Success
'Cooperation has always been our strength, but it requires work.'
February 6, 2014
A Q&A with retired Pennsylvania CU Association CEO Jim McCormack.
Security vs. Productivity
Must they always be diametrically opposed?
January 29, 2014
Employees hate the extra burdens, but the need to protect your credit union from risk has never been greater.
A Shared Branching Advocate and Leader
Q&A with Wegner Award-winner Sarah Canepa Bang.
January 28, 2014
'Hire people who are smarter than you are and then trust them.'
CDFI Certification Helps CUs Spread Services Far and Wide
National Federation of CDCUs to host webinar explaining the certification process.
January 24, 2014
Grants help CUs develop sustainable programs for low-income members and communities.
Leading the Big CU that Stayed Small
A Q&A with Wegner Award-winner Gary Oakland.
January 21, 2014
'We're just a small credit union that happens to have a lot of members.'
The Story of President Truman's Hat
A fedora reminds the CU movement of one of its brightest days.
January 15, 2014
How the president's hat became a memento of CU history.
View All Articles by Craig Sauer
Credit Union Magazine
April 2014 digital edition
Scenes from NACUSO 2014
'Next Big Idea' Competition Highlights CUSO Innovation
Create Awareness of Your CU
Can Consumers Trust Their Retirement Intuition?
'A Little Predicting Goes a Long Way'
So, sick people can't get loans, or suffer higher interest rates? This is interesting info, but what does it lead to, especially for the relationship between my credit union and my family? I've had bypass surgery and knee replacements. Do I get penalized on my mortgage? While the data may pique ones interest (no pun intended), I just can't figure out how it's actionable, either for the member or the credit union. IMHO!!!!
I, until recently, have been a manager of two small credit unions. We recently merged with a larger credit union as a result of the regulations and not being able to keep up. We were in a "catch 22" of not being able to afford more staff to help with the back room work, compliance issues, and many other tasks. After going through two federal exams we felt the writing was on the wall. We found a merging partner while we were still sound and not waited until we were forced to merge. Although the merged has been good for the membership over all we have lost our identity. My advice to any other credit union in this position would be to think long and hard and see if there is any other way to make the credit union work. I have learned a lot since the merger and can see things we could have done to make the credit union survive.
I am so happy to see the passion being instilled in our credit union future leaders! They can make a huge difference in the strength of our industry. They ARE more when they take that back to their credit unions.
Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.
Walt: Thank you for your entry encouraging credit unions to “get in the(mobile) game.” CO-OP Financial Services could not agree more. Every market study is arriving at the same finding – U.S. consumers are conducting financial transactions using their mobile phones. Even more importantly, younger adults – a prime target for new members – say that they can't imagine life without their mobile devices. Credit unions have a tremendous opportunity to attract and retain members with mobile services, and there is equal risk in not doing so. Caroline Willard, EVP, CO-OP Financial Services.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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