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» Walt Laskos
Off the Record
Be in the Game!
In the world of payments, be a trendsetter, not a trend follower.
March 12, 2014
Don’t hide on the sidelines or allow other providers to muscle you out of the way.
On My Mind
Let’s Tell Our Story
If we fail to tell the CU story, others gladly will. But what are they saying?
March 7, 2014
There’s no sound—no story—until it’s told.
A New Payments Paradigm
Where will CUs fit in this new era of service delivery?
March 5, 2014
Mobile payments reached $1 billion in 2013 and are expected to explode to $58 billion by the end of 2017.
Responding to Innovation is Key
CUs can learn a lesson from their cooperative cousins down under.
March 1, 2014
Ultimately, success lies in a financial institution’s ability to be nimble and respond quickly to innovation.
Wesenberg: Seize Opportunities for Advocacy
Outgoing CUNA chair reflects on ‘fabulous experience’ as board’s leader.
February 20, 2014
Help legislators understand the real CU difference.
Off The Record
Do You Feel the Payments Love?
Mobile aps, Big Data, and new payment solutions are changing the financial services landscape.
February 17, 2014
Each day, more Americans are smitten not by Cupid’s arrow but by their smartphones.
Special Report: Data Security Part II
Three Fundamentals of Data Security
People want to perform their jobs securely, but they don’t always know how.
February 17, 2014
‘Transform staff from your biggest security weakness to your biggest security strength.’
Special Report: Data Security Part I
How Will the Target Data Breach Play Out?
Attack heightened security awareness for millions of consumers.
February 6, 2014
‘Everyone is looking for the silver bullet fix.’
On My Mind
In Pursuit of Life, Liberty—And Balance
When it comes to managing risk, we’re often our own worst enemy.
February 1, 2014
Risk is definitely a part of life.
Invest in Gen Y
Careful underwriting and due diligence can make private student loans a valuable asset.
January 24, 2014
Give Gen Y what it wants, especially student loans.
View All Articles by Walt Laskos
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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