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» Trish Walsh
A Dangerous Intersection
Review policies that might expressly or implicitly violate the NLRA.
August 14, 2013
All CUs should review their confidentiality policies for overbreadth, both in writing and in application.
Cultivate a Workplace of Respect
Respecting all employees fosters a healthy workplace and keeps lawsuits at bay.
December 17, 2012
Transgender individuals face disproportionately high levels of mistreatment at work.
USERRA Honors Servicemembers
Protections extend to those who leave private employment to serve their country.
March 11, 2012
Do you have employees who must leave work for two or three weeks each year as part of their training as members of the U.S. Army Reserve?
Avoid ‘Off-the-Clock’ Lawsuits
Smartphones raise new overtime issues for employers.
November 1, 2011
How many of your employees use smartphones to check work-related voicemail or e-mail messages during the weekend? Must nonexempt staff report all such time worked?
Credit Union Magazine
March 2014 digital edition
Tweets about "#CUNAGAC"
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Reviving the Spirit of St. Louis
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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