Articles by Jennifer Garrett

CUs Lend Members a Hand

When the economy went down, CUs stepped up.
Aside from being the right thing to do, helping members during difficult times builds loyalty—and loyalty builds strong CUs.
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CU Hero

The Teller Who Rose to the Top

She now works to keep her CU ahead of the competition.
Anabela Pereira was a 19-year-old teller when she first started working at Pioneer Valley CU.
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CUs Grapple with Rising Benefit Costs

Is CUs’ ‘employee-friendly’ image being eroded by smaller, pricier benefit packages?
While wages stagnate, health insurance costs continue to rise.
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Overcoming Obstacles to Serve Hispanics

Many CUs hesitate to reach out to Hispanics due to misinformation, myths, and misunderstanding.
Hispanics are among the nation’s fastest-growing populations, they’re largely unbanked.
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Best Practices in CU Websites

Your newest branch is virtual, and your website is the front door.
Your newest branch is virtual, and your website is the front door.
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Mobile Banking Security

Consumers love the convenience, but security issues are making them nervous.
Mobile banking might be on the verge of widespread consumer acceptance, but can financial institutions meet consumers’ security expectations?
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Compensation Caution

CUs continue to be cautious with their salary, benefits, and hiring strategies.
CUs are in a holding pattern regarding wages, benefits, and hiring.
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Credit Union Magazine

Credit Union Magazine

October 2014

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