Articles by Mark Condon

An Education Crisis and CUs

Without changes, future members might slip out of the middle class.
December 1, 2010
Without changes, future members might slip out of the middle class.
Read More

Financial Illiteracy: It’s Worse Than We Thought

Many members are unprepared for future financial challenges.
December 1, 2010
CUs can help members repair their balance sheets and adopt sound money management principles.
Read More

The Invisible Women

Female-owned businesses are vital to the nation's economic prosperity.
November 1, 2010
Female-owned businesses are vital to the nation's economic prosperity.
Read More

Five Strategies for a Peak-Performing Board

Your directors contribute—good or bad—to your CU’s legacy.
October 10, 2010
Your directors contribute—good or bad—to your CU’s legacy.
Read More

Consider the Doughnut Man

Credit unions' hard-working members are on tenuous ground.
August 20, 2010
The 'doughnut man' owns a small pastry shop in Madison, Wis. He exemplifies two major economic trends redefining America's middle class.
Read More

Perseverance Requires Patience

May 27, 2010

Our nation’s financial challenges aren’t new; they’ve just been ignored.

I’m a world-class procrastinator. Packed away in a box somewhere there’s even a yearbook from 1966 with an admonition from my homeroom teacher that “an early start would make your life and mine easier.”


Read More

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive