Articles by Mark Condon

Book Reviews

'Winner-Take-All Politics'

April 23, 2012
Special interests and their influence benefit the few at a cost to the common good.
Read More

Recapture the Passion

An evangelical fervor drove the CU pioneers—a fervor many lack today.
April 16, 2012
Rekindling the enthusiasm our movement's pioneers had for the CU idea just might make CUs indispensable.
Read More
Book Review

‘Behind the Beautiful Forevers’

Life in a Mumbai slum reveals how the ‘brutal capriciousness’ of daily life can undermine people's economic security.
April 8, 2012
Social and economic conditions plaguing millions are due to complexities and dynamics that too often are misunderstood.
Read More
Market Trends

Poised for an Era of Growth

This could be the advent of another period of expansion for CUs.
January 3, 2012
Young people of my generation had more faith in their future than a lot of young people do today.
Read More
Book Review

'Winner-Take-All Politics'

The mix of money and politics has reached new heights.
November 17, 2011
Special interests and their influence benefit the few at a cost to the common good.
Read More

Don’t Be a Boiling Frog

When trends show that markets are changing, does your CU adjust?
November 1, 2011
Most of us are familiar with the “boiling frog” anecdote. It metaphorically illustrates the danger of not recognizing the aggregate impact of incremental change until it’s too late to do anything about it.
Read More
Book Review

In This Game of Chicken, We All Lose

Report offers challenging yet pragmatic approach to fixing our nation’s financial woes.
August 7, 2011
The political debate over the nation’s debt is staggering in its ineptness and in the toxic partisanship that poisons it.
Read More

The Looming Retirement Crisis

Are mandated retirement accounts the answer?
June 6, 2011
While mandated savings may be a tough sell, Americans may need more of a paternalistic, rather than libertarian, approach to get them to save for retirement.
Read More

Insist On a Reasonable Immigration Compromise

So what’s a CU to do? Ask its staff to become immigration enforcement officers?
June 1, 2011
So what's a CU to do? Ask its staff to become immigration enforcement officers?
Read More

Standing on Shaky Ground

For up to 50% of Americans, a job loss or medical crisis could spell financial ruin.
April 1, 2011
CUs offer compassion, financial solutions, and hope to members in need.
Read More

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive