Articles by Mark Condon

International CU Day

Is CU History Still Relevant?

Our history helps build the framework people rely on when they think about CUs.
October 15, 2013
Now that the movement has surpassed $1 trillion in total assets, does our history still matter?
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Don’t Write Off This Latest Threat

With Americans struggling to stay afloat, CUs must fight to represent them.
August 1, 2013
Even if Congress does nothing as the midterm 2014 elections approach, the credit union tax exemption is always at risk.
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Rebuild the Great American Middle Class

CUs must galvanize around uplifting workers stung by the Great Recession.
June 1, 2013
Many workers have fallen out of the middle class due to converging economic, political, social, and technological trends that began in the 1970s.
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Life Among Men and Not Among Angels

We can apply the lessons of ‘Lincoln’ to CUs’ legislative battles.
May 13, 2013
Taxation is our line in the sand.
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The Bridge

A Man of Integrity

Warren Morrow was a visionary for CUs and for the Hispanic community-at-large.
April 1, 2013
His handshake was as good as a contract.
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The Bridge

When Work Disappears

Jobs may be the biggest factor confronting our country today.
November 30, 2012
The lack of work is a far bigger issue than the few who mooch off government.
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The Bridge

Are We Losing Empathy?

The recession is sowing seeds of income segregation.
October 1, 2012
The poverty rate is back up to 15%—that’s 46 million people. Clearly, the ups and downs of our economy.
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The Lifelong Consequences of Student Debt

The default rate on student loans, overall, is close to 9%.
August 1, 2012
U.S. student debt is about $1 trillion and growing, and defaults are climbing. It’s entirely possible this trend might evolve into a crisis.
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 A Passageway to Prosperity

CUs have always been a bridge from economic challenge to economic opportunity.
June 1, 2012
Never forget that credit unions—above all other financial services providers—serve as a bridge from economic challenge to economic opportunity for millions of American consumers and their families.
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Book Reviews

'Behind the Beautiful Forevers'

April 23, 2012
It has become increasingly common in the U.S. to blame the least among us, as well as those who have suffered most from the Great Recession, for their own problems.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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