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Articles by Libby Vertz

‘Spokesgal’ Engages Potential Members

Effort also earns CU a prestigious marketing award.
November 8, 2011
Libby Vertz
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A Fort Worth Community CU initiative helps it connect with and empower women, increase product and service awareness, and grow membership.
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‘Dr. Penny’ Offers Gen Y Diagnosis

Specialized staffer grabs young adults' attention.
November 1, 2011
Libby Vertz
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Tia Anderson’s prescription for attracting members of generation Y: Conduct banking on their terms.
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Crisis Management Requires Planning

Study shows the best ways CUs can prepare for a crisis.
October 6, 2011
Libby Vertz
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How would your board grade itself on crisis management?
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‘Look at the Big Picture’

Tom Dorety awarded 2012 Herb Wegner Memorial Award for Lifetime Achievement.
October 1, 2011
Libby Vertz
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Tom Dorety, president/CEO at Suncoast Schools Federal Credit Union, Tampa, Fla., stands by his principles.
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CU Branches Out

Innovative design features teller-less branches staffed with personal financial representatives.
September 26, 2011
Libby Vertz
One Comment
New branch design frees up staff for solutions-based interactions with members.
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CU Promotes 'People Powered Banking'

Members star in drive to raise awareness of CUs.
September 21, 2011
Libby Vertz
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Campaign aims to make nonmembers aware of the benefits CUs—SCE Federal Credit Union in particular—have to offer.
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Students Weigh Higher Education Options

Attendance at for-profit schools has more than tripled in the past decade.
September 6, 2011
Libby Vertz
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Higher education tuition and fees have more than doubled since 2000—a rate faster than real estate appreciation during the housing bubble.
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The Growing Student-Debt Burden

Student loan debt is increasing, and students are spiraling into delinquency and default.
September 6, 2011
Libby Vertz
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The statistics on national student loan debt are alarming.
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Sorting Out the Schools

September 1, 2011
Libby Vertz
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Simply choosing a university is more complicated today than it has been in the past.
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Development Educators Find Solutions

What does development mean to CUs?
September 1, 2011
Libby Vertz
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Lessons from a recent CU Development Educators workshop.
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May Cover

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Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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