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» Bill Vogeney
Jump-Start Your Loan Portfolio: Nine Steps
Analyze smaller segments of your loan portfolio to find opportunities.
May 13, 2013
It’s time to get back to the business of lending.
Lose the Recessionary Mindset, but Monitor Housing Market Closely
Don’t expect new mortgage products to carry the market in the future.
April 13, 2013
High liquidity, low rates, and still-steep unemployment make the competitive landscape as challenging as ever.
Bank Transfer Day—One Year Later
CUs keep looking for ways to get these new members to borrow.
November 9, 2012
From a marketing and public relations standpoint, Bank Transfer Day was a success.
Exam Time? Announce Your Presence with Authority
But be prepared to sell your strategic lending plan to the examiner in charge.
March 30, 2012
Develop a good working relationship with your examiner—but make it clear you have a well-thought-out business plan.
Portfolio Management: Four Keys
Whatever your CU’s size and financial strength, loan portfolio development is critical.
October 24, 2011
Sound loan portfolio management has always been essential. But its importance has become particularly evident to credit union boards and management teams during the past several years.
Does Your CU Have the Guts?
CUs should forego some loan business now to build long-term member loyalty.
February 23, 2011
CUs should intervene when members are about to make poor financial decisions—even if it means turning away loans.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Reviving the Spirit of St. Louis
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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