Articles by Steve Rodgers
On My Mind
Some take-aways from the CUNA Councils’ technology and operations conferences.
December 13, 2012
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year.Read More
You’re getting a lot from the magazine, according to our latest readership survey.
November 18, 2012
As we continue to refine our electronic delivery channels, please let us know how we’re doing and how we can improve.Read More
Empower employees to serve new members during the account-opening process.
October 25, 2012
The first 90 days is crucial for making or breaking a new-member relationship.Read More
The vast majority of marketers use social media for business purposes.
October 24, 2012
Be patient with social media. It takes time to accumulate critical mass, identify influencers, and resolve issues.Read More
On My Mind
Special edition will offer a look at the past and the future of the CU movement.
October 22, 2012
We’ll be publishing a bonus edition of Credit Union Magazine that you’ll receive on or near International Credit Union Day.Read More
'The one who enrolls is the one who controls.'
October 19, 2012
Mobile will either drastically change the movement, or it will be the last nail in the coffin.Read More
CUs are on track to add 2.3 million members in 2012.
October 17, 2012
The movement has seen some very good membership numbers since November 2011.Read More
Younger members define convenience with smartphone apps, not branch offices and ATMs.
October 16, 2012
The fact that the average age of CU members isn’t coming down is indicative of this widening technology gap.Read More
Company picnics and casual Fridays will have to wait.
September 24, 2012
The recession has required all of us—employers and employees alike—to make some sacrifices.Read More