Articles by Steve Rodgers

‘Onboarding’ Clock Is Ticking

The first 60 to 90 days are critical for success.
By any measure, Bank Transfer Day must be considered a success.
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‘It’s Not Me, It’s You’

Ending a relationship can be painful, even if it’s with a bank.
The Facebook-fueled Bank Transfer Day convinced thousands of consumers to break off their bank relationships and move on.
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Mobile Security Jitters

A growing number of consumers tag smartphones as 'unsafe' or 'very unsafe.'
Researchers at Javelin Strategy & Research were stumped when despite strong annual increases in smartphone adoption, a recent study showed no corresponding increase in consumer adoption of mobile banking.
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Jump-Starting Auto Loans

Used-car lending at credit unions is hot.
Our cover story this month explains how used-car lending at credit unions is hot, while new-car lending certainly is not. We also look at some innovative strategies credit unions have come up with to pump up flat auto loan portfolios.
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What’s That Roaring Sound?

CUs are riding the wave of increased student loans.
An obscure book of business just a few years ago, student loan debt has roared past credit card debt and will surpass $1 trillion this year.
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Pay Plans Still Sluggish

CUs are exercising post-recession caution with compensation.
CUNA is releasing a number of salary surveys to help you keep up with compensation trends for all CU employees from tellers to CEOs.
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Intent to Confuse

The typical payday loan borrower is indebted for more than half of the year.
I tend to get suspicious when the name of a trade association doesn't accurately describe who it represents.
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A Research-Rich Summer

Help is on the way for your strategic planning team.
Projecting future financial services trends isn't for the meek.
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Top 10 Planning Topics

Even though a slow recovery is underway, your CU’s strategic planning team will face another challenging year.
CU strategic planning teams must be aware of these 10 critical issues.
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Age and Awareness

The disturbing truth: 69% of nonmembers age 18 to 24 know very little about CUs.
Attracting younger members can be tough when more than two-thirds of nonmembers age 18 to 24 know very little about CUs, according to CUNA's latest research.
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Credit Union Magazine

Credit Union Magazine

October 2014

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