Articles by Steve Rodgers
The first 60 to 90 days are critical for success.
January 13, 2012
By any measure, Bank Transfer Day must be considered a success.Read More
Ending a relationship can be painful, even if it’s with a bank.
December 11, 2011
The Facebook-fueled Bank Transfer Day convinced thousands of consumers to break off their bank relationships and move on.Read More
A growing number of consumers tag smartphones as 'unsafe' or 'very unsafe.'
November 1, 2011
Researchers at Javelin Strategy & Research were stumped when despite strong annual increases in smartphone adoption, a recent study showed no corresponding increase in consumer adoption of mobile banking.Read More
Used-car lending at credit unions is hot.
October 20, 2011
Our cover story this month explains how used-car lending at credit unions is hot, while new-car lending certainly is not. We also look at some innovative strategies credit unions have come up with to pump up flat auto loan portfolios.Read More
CUs are riding the wave of increased student loans.
September 12, 2011
An obscure book of business just a few years ago, student loan debt has roared past credit card debt and will surpass $1 trillion this year.Read More
CUs are exercising post-recession caution with compensation.
August 8, 2011
CUNA is releasing a number of salary surveys to help you keep up with compensation trends for all CU employees from tellers to CEOs.Read More
The typical payday loan borrower is indebted for more than half of the year.
July 18, 2011
I tend to get suspicious when the name of a trade association doesn't accurately describe who it represents.Read More
Help is on the way for your strategic planning team.
July 1, 2011
Projecting future financial services trends isn't for the meek.Read More
Even though a slow recovery is underway, your CU’s strategic planning team will face another challenging year.
June 1, 2011
CU strategic planning teams must be aware of these 10 critical issues.Read More