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Articles by Steve Rodgers

On My Mind

Over-the-Top Perks

Do you promote your cooperative philosophy as a perk to current and prospective employees?
March 4, 2013
Steve Rodgers
No Comments
Some employers have taken employee perks to a whole new level.
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On My Mind

Editor’s Notebook

Some take-aways from the CUNA Councils’ technology and operations conferences.
December 13, 2012
Steve Rodgers
No Comments
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year.
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Report to Subscribers

You’re getting a lot from the magazine, according to our latest readership survey.
November 18, 2012
Steve Rodgers
No Comments
As we continue to refine our electronic delivery channels, please let us know how we’re doing and how we can improve.
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CUs Exchange Onboarding Best Practices

Empower employees to serve new members during the account-opening process.
October 25, 2012
Steve Rodgers
One Comment
The first 90 days is crucial for making or breaking a new-member relationship.
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Entering the World of Social Media

The vast majority of marketers use social media for business purposes.
October 24, 2012
Steve Rodgers
One Comment
Be patient with social media. It takes time to accumulate critical mass, identify influencers, and resolve issues.
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On My Mind

An ICU Day Bonus

Special edition will offer a look at the past and the future of the CU movement.
October 22, 2012
Steve Rodgers
No Comments
We’ll be publishing a bonus edition of Credit Union Magazine that you’ll receive on or near International Credit Union Day.
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Three Waves to Mobile Banking Evolution

'The one who enrolls is the one who controls.'
October 19, 2012
Steve Rodgers
No Comments
Mobile will either drastically change the movement, or it will be the last nail in the coffin.
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Bank Transfer Day: One Year Later

CUs are on track to add 2.3 million members in 2012.
October 17, 2012
Steve Rodgers
No Comments
The movement has seen some very good membership numbers since November 2011.
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Tech Gap Between Members and CUs Is Widening

Younger members define convenience with smartphone apps, not branch offices and ATMs.
October 16, 2012
Steve Rodgers
No Comments
The fact that the average age of CU members isn’t coming down is indicative of this widening technology gap.
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This Recession Is No Picnic

Company picnics and casual Fridays will have to wait.
September 24, 2012
Steve Rodgers
No Comments
The recession has required all of us—employers and employees alike—to make some sacrifices.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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