Articles by Steve Rodgers

BAI Retail Delivery 2013

Innovation Often Happens at 'the Click Moment'

Business success can be random and serendipitous.
'The purpose of strategy is to convince ourselves to act,' says Frans Johansson, author and CEO of The Medici Group.
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Six Principles of Crisis Communication

Maintain your ability to guide the resolution.
‘Have a plan and a team that can execute it.’
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Salary Freeze Continues to Thaw

CUs are loosening their purse strings as the economy improves, CUNA’s salary survey reports.
When we were headed into a deep, dark recession about five years ago, many CUs reacted by freezing salaries.
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The Rock Stars Are Coming!

Watch for our bonus, star-studded CU Day edition.
On International CU Day, CU Magazine subscribers will receive a special bonus issue filled with CU rock stars.
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Olson: Focus on Consumer Awareness

Survey results reveal need to boost public’s knowledge of CUs.
League campaign uses social networking, community events, and advertising to spread CU message.
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2013 AACUL Communicators Conference

The Six ‘Rs’ of Communication

Nationally known journalist shares how to make inroads with reporters.
Pitch the right story to the right editor in the right format.
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CUNA Tech/Ops Council Conference

Hispanics Represent CUs’ Largest Growth Opportunity

By 2050, one in three U.S. residents will be of Hispanic descent.
Hispanics are the nation’s largest, fastest-growing, youngest, and most underserved ethnic group.
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Final Scenes from the 2013 CUNA Tech/Ops Council Conference

Event closes on humorous note with ‘The O’Shea Report.’
Avoid human contact to lower stress, presenters jokingly suggest.
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CUNA Tech/Ops Council Conference

Global Cybercrime Costs Approach $400 Billion

Education is the best defense against social engineering.
‘In instances of cybercrime, the weakest link is the end user.’
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CUNA Tech/Ops Council Conference

CUNA Ops Council Honors Best of the Best

Best-of-show, Awards of Excellence granted during annual conference.
Red Canoe CU and Empower FCU take top honors.
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