GAC Wednesday

Pierce’s Plan

February 25, 2014
'Together, we’ll make CUNA even better than it is today,' says CUNA's new chairman. READ MORE

CU Branches Evolve to Meet Members' Needs

July 19, 2013
Four CUs discuss changes designed to elevate staff efficiency, reduce costs, and improve member service. READ MORE

Global Women’s Leadership Network Addressed at Breakfast Event

February 28, 2013
Women CU leaders from more than 23 states around the country gathered at the National Museum of Women in the Arts during the GAC. READ MORE

Hiking the Hill for CUs

February 28, 2013
Advocates plan Capitol Hill visits Wednesday and Thursday. READ MORE

Warren Lauds CUs for Shining Brightly During Recession

February 28, 2013
‘CUs worked hard to lead our economic recovery.’ READ MORE

Cantor: CUs in Washington at a Critical Time

February 28, 2013
Congress has much to learn from CUs, the House Majority Leader says. READ MORE

CUNA Redoubles Efforts to Reduce Regulatory Burden

February 28, 2013
Excessive regulations sap CUs’ ability to be innovative. READ MORE

Boehner: America Is on the Verge of a Renaissance

February 26, 2013
House speaker says the U.S. must fix the tax code, address the $16 trillion debt, and ensure American children receive a decent education. READ MORE

Bachus: Congress May Revisit Interchange Cap This Year

February 26, 2013
The interchange fee cap affected local institutions, and basically didn't affect larger financial institutions, said Bachus. READ MORE

See you in New York City for the 2013 ACUC

February 26, 2013
Keynote speakers include retired Lt. Col. Robert Darling, who was in the President's bunker on 9/11; best-selling author Malcolm Gladwell; and Cirque du Soleil director of creation Lyn Heward. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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