By Sean McDonald Times are tough, money is tight, and your credit union needs to tighten the purse strings. That reality is expressed, discussed, and lamented. Then something else happens… Management starts to discuss budget cuts and, unfortunately for those of us in marketing and training, tells us our budgets... READ MORE
One tool to gauge whether your credit union’s staff training programs are on the mark is the training needs analysis (TNA), according to “Conducting a Training Needs Analysis for Your Credit Union,” a new white paper from the CUNA Human Resources/Training & Development Council . Such an analysis can help... READ MORE
How can credit unions know whether their staff training programs are on the mark? By conducting a training needs analysis (TNA) to determine what employees need to learn to effectively perform their jobs. So says “Conducting a Training Needs Analysis for Your Credit Union,” a new white paper from the... READ MORE
Denis Crawford If you plan carefully, CU trainees can learn the drills and have a ball. No yawns allowed at my orientation training sessions. Through trial and error, I’ve come up with a system that works well for me as a trainer: “Think training camp.” I grew up near... READ MORE