Training

CUNA Seeks Entries for 2013 CUNA ELLy Awards

June 05, 2013
Entries must be received by July 31, 2013. READ MORE

Five Reasons Leaders Must Lead on Training

May 19, 2013
Great leaders never stop learning, and that means great leaders never stop training. READ MORE

Take Advantage of Upcoming CUNA Schools

May 04, 2013
CUNA on-site programs provide great environments that give credit union professionals a chance to learn, network and discuss critical issues. READ MORE

‘Blended Threats’ Need Blended Protection

April 20, 2013
Threats faced by CUs today have never been more sophisticated and complex. READ MORE

Callen to Address CUNA Marketing School

April 01, 2013
Network, discuss critical issues, and learn about industry changes at CUNA’s on-site programs. READ MORE

A Few Highlights from CUNA’s Governmental Affairs Conference

April 01, 2013
It’s time for another big idea, journalist and author Tom Brokaw told attendees of CUNA’s Governmental Affairs Conference in Washington, D.C. READ MORE

The Top 10 Service Trends of the Future

March 20, 2013
Savvy managers of frontline service providers will incorporate these trends in their strategies for member interactions. READ MORE

Ottawa Welcomes the 2013 World CU Conference

March 01, 2013
More than 2,500 CU leaders from around the world will make the trek to Ottawa, Canada, July 14–17, 2013. READ MORE

Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs

February 18, 2013
Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community. READ MORE

Focus on Members’ Lifestyle Needs, Not Cultural Differences

February 14, 2013
Great Basin FCU overhauled its infrastructure to meet the needs of Hispanic consumers. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive