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November 03, 2013
‘Talent wins games, but teamwork and intelligence win championships.’
Don’t Get Caught By Surprise
October 21, 2013
Surprises can be good or bad.
October 18, 2013
Doing nothing is a choice, but one that often leads to disappointing results.
Taking the Leap
October 02, 2013
‘The line between failure and success is so fine that we scarcely know when we pass it.’
What’s the Point?
September 23, 2013
How can your CU help business members succeed?
That Daring Young Man on the Flying Trapeze
September 16, 2013
‘Risk comes from not knowing what you’re doing.’
Finding Hidden Treasures
September 13, 2013
‘Individual unemployment is the strongest predictor of default.’
Times of Plenty
September 09, 2013
How might your CU help members grow and keep their harvest?
A Fair Analogy
August 19, 2013
We all have the responsibility to know what our function is, and to do it well
Where Does the Time Go?
August 13, 2013
There’s a collective retirement gap among working households that ranges from $6.8 to $14 trillion depending on the financial measure.
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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