CU Data

Collaborate for the Common Good

March 01, 2012
Common goals help CUs create efficiencies. READ MORE

Don't Sit Under the Apple Tree

February 20, 2012
A bird’s eye view of the international economic crisis. READ MORE

'The Gal With a Touch of Sin Walks In'

February 13, 2012
Networking is critical for good business relations, strong member interaction, and community involvement—no matter what the definition of “community.” READ MORE

Ready for Takeoff

February 06, 2012
Consider your disaster plan. If service is disrupted to your membership, will they ‘feel the love? READ MORE

Rates & Ratios: Holiday Season Good for CU Credit Cards

February 01, 2012
CU loans outstanding grew roughly 0.4% during December, led by a 2.4% increase in credit card balances, CUNA reports. READ MORE

 ROA and the Road to Recovery

February 01, 2012
CU earnings took a in third-quarter 2011 due to a hefty corporate stabilization expense, but the days of declining CU ROA likely are behind us. READ MORE

Pickin' and Grinnin'

January 30, 2012
This week's roundup offers some leadership nuggets and thoughts on what the sluggish economy means for members. READ MORE

America Gets a Makeover

January 26, 2012
While the U.S. established its reputation as a melting pot centuries ago, the nation is more diverse today than ever before. READ MORE

Go Granny, Go!

January 23, 2012
Health-care expenses, restricted small business financing, and other issues continue to challenge consumers. READ MORE

Wholesale Inflation Drops in December

January 18, 2012
Over the past 12 months, core prices have increased 3% percent, the largest increase since June 2009. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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