CU Data

Don't Throw Members Under the Bus

November 05, 2012
Good customer service requires genuine empathy, compassion, information, timeliness, and a desire to assist. READ MORE

Employment Picture a Bit Fuzzy

November 01, 2012
There is good and bad news on the economy, says CUNA economist Mike Schenk. READ MORE

A Horror Story

October 29, 2012
To stand a ghost of a chance in today’s marketplace, the use of social media is critical. READ MORE

Go to the Head of the Class

October 15, 2012
A recent class reunion reveals former classmates’ vast differences. READ MORE

It’s a Piece of Cake!

October 08, 2012
Think about how you reposition products or services to accommodate consumers. READ MORE

The Tiny Little Voice

October 01, 2012
How often does acumen help us make good business decisions for our members and coworkers? READ MORE

Did You Hear That?

September 24, 2012
Listen to and learn from your members, co-workers, and the communities you serve. READ MORE

‘Help! I Need Some Money, Honey!’

September 18, 2012
Consider the financial assumptions members make and potential perils they may encounter. READ MORE

Technology at Warp Speed

September 10, 2012
Acquiring new technology raises challenges for both consumers and service providers. READ MORE

What, Me Worry?

September 10, 2012
National Preparedness Month reminds us to anticipate and prepare for potential problems. READ MORE
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