Learn about our iPad app
Forgot your password?
building better core
Beware the Inside Job
September 02, 2011
Core processors are well aware of the need for security against fraud and theft—whether committed by employees, members, or outside scammers.
CUNA Offers Free ICU Day Artwork
August 16, 2011
Art incorporates 2011 International CU Day slogan, “Credit Unions Build a Better World.”
CUs Search for Hire Power
August 09, 2011
HR tools help CUs find and keep qualified staff.
Co-op Financial Services to Sponsor Scholarships
August 08, 2011
This is the second year CO-OP Financial Services is sponsoring scholarships to this event.
Check 21: Image Is Everything
July 11, 2011
Even though the volume of checks written gradually declines each year, CUs should continue to invest in check-capture technologies that automate item processing and lower costs.
ECCHO Announces Check Payments Certification Program
July 08, 2011
Program will test staff knowledge in check laws and regulations, fraud and risk mitigation, and check operations and products.
ALM Helps CUs Tough It Out
June 02, 2011
ALM involves constant planning for possible future scenarios.
Perimeter E-Security, CSS Renew Alliance
May 11, 2011
Perimeter E-Security alliance offers preferred security, messaging solutions to CUs.
Leave No Risk Unchecked
April 21, 2011
CUs are in the business of managing risk. Whether dealing with lending, investments, or liquidity, managing risk requires a careful and calculated approach.
Bazaarvoice Wins Best of Show at GAC
March 16, 2011
The CUNA Technology Council presented its Best of Show Award to Bazaarvoice for its innovation in social commerce.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
. Design, CMS, Hosting & Web Development ::