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Reach Out to Hispanics

January 27, 2010
Hispanics are the largest, youngest, and most underserved ethnic group in the U.S. To help you attract and serve members of the Hispanic community, the Credit Union National Association (CUNA) has teamed up with Coopera Consulting. Coopera Consulting offers consulting and translation services, as well as a comprehensive assessment that... READ MORE

What Does the Future Hold for Branches?

January 27, 2010
By Patrick Totty Many credit union members view brick-and-mortar branches in much the same way that college kids think of home: They function well away from it but love basking in the sheer comfort and familiarity of the place. That basic need for human contact is why credit unions will... READ MORE

What Does the Future Hold for Branches?

January 27, 2010
Many credit union members view brick-and-mortar branches in much the same way that college kids think of home: They function well away from it but love basking in the sheer comfort and familiarity of the place. That basic need for human contact is why credit unions will... READ MORE

Don't Put Member Relationships at Risk by Raising Fees

January 12, 2010
It might be tempting to consider gaining additional income by raising fees. But the cost of losing members won't make up for the quick fix of increased fee income from a small pool of accounts. READ MORE

FIS Introduces New Bill Pay User Interface

December 17, 2009
FIS , one of the world’s largest providers of banking and payments technology, has unveiled its next generation bill payment solution for financial institutions. Take a tour of FIS’ new bill pay user interface. The new bill pay interface uses task-oriented, configurable modules that answer consumers’ hot button bill pay... READ MORE

Elan, IBT Provide EFT Processing Solutions

December 15, 2009
As part of its ongoing efforts to form partnerships with the industry’s leaders, Integrated Bank Technology (IBT) has announced a strategic alliance with Elan Financial Services to provide financial institutions with IBT’s innovative core processing applications and Elan’s leading ATM and debit processing services. In addition to the core ATM and... READ MORE

DealerTrack Now Has 800 Financing Sources

December 15, 2009
DealerTrack Inc. , a leading provider of on-demand software and data solutions for the U.S. automotive retail industry, announced that the number of active financing sources connected to the DealerTrack network  has reached 800. "We are pleased to reach this milestone of 800 connected financing sources—significantly more than anyone else in... READ MORE

CUNA Strategic Services Forms Prepaid Card Alliance

December 15, 2009
A new alliance between CUNA Strategic Services and ICUL Service Corp. addresses the growing need for prepaid card services and increased staff efficiencies. "Because participating credit unions won’t have the overhead and workload of managing the program, they can focus on selling the prepaid products to their members,” said Wes... READ MORE

CU 24 Network Launches Bi-Lingual Web site for CUs, Members

November 23, 2009
Credit Union 24 , the country’s largest credit union-owned ATM and point-of-sale (POS) network, has launched a bi-lingual Web site as a resource for Spanish-speaking participants and their members. The new version of its Web site is in addition to the variety of other materials Credit Union 24 currently has... READ MORE

CUs Take No-Frills Approach to Tech Spending

November 23, 2009
Judy Dahl They’re foregoing bells and whistles for tools that improve efficiency and security. When Scott Townsend learned about a system that automates meeting room reservations and displays the information on LCD panels, he was intrigued. But the chief information officer at $1 billion asset Michigan Schools and Government Credit... READ MORE

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