Products

The Small Business Authority Ranked Top Nonbank SBA Lender

November 09, 2011
The Small Business Authority authorized to fund more than $130 million in guaranteed small business loans during 2011. READ MORE

Repo Man Goes High-Tech

October 15, 2011
Auto repossessions are as American as apple pie, reaching nearly three million during the depths of the Great Recession. READ MORE

Performance Data: Your Best Information Is Inside Your Branch

September 30, 2011
While collecting, analyzing, and using internal metrics isn’t a simple task, this highly focused information is invaluable. READ MORE

Trusted Research for CU Planning

September 06, 2011
With constant changes in the economy, strategic planning has become much more than an annual event. READ MORE

Beware the Inside Job

September 02, 2011
Core processors are well aware of the need for security against fraud and theft—whether committed by employees, members, or outside scammers. READ MORE

CUNA Offers Free ICU Day Artwork

August 16, 2011
Art incorporates 2011 International CU Day slogan, “Credit Unions Build a Better World.” READ MORE

CUs Search for Hire Power

August 09, 2011
HR tools help CUs find and keep qualified staff. READ MORE

Co-op Financial Services to Sponsor Scholarships

August 08, 2011
This is the second year CO-OP Financial Services is sponsoring scholarships to this event. READ MORE

Check 21: Image Is Everything

July 11, 2011
Even though the volume of checks written gradually declines each year, CUs should continue to invest in check-capture technologies that automate item processing and lower costs. READ MORE

ECCHO Announces Check Payments Certification Program

July 08, 2011
Program will test staff knowledge in check laws and regulations, fraud and risk mitigation, and check operations and products. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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