Products

SHAZAM Launches Mobile Payment App

February 01, 2012
Product uses Adaptive Payments’ 5DSecure™ five factor-dual channel authentication technology to authenticate PIN debit transactions quickly and securely. READ MORE

First Federal Bank of Florida Acquires QR Lending

January 12, 2012
Organization will continue to provide community financial institutions with a full range of residential mortgage services. READ MORE

CUs Navigate the Mortgage Reg Maze

January 04, 2012
CUs face a jumble of new mortgage regulations in 2012. READ MORE

Connect With Members During the Year of Cooperatives

January 01, 2012
With the New Year also comes a new reason to celebrate—the International Year of Cooperatives. READ MORE

Member Databases a ‘Gold Mine’

December 19, 2011
Too many CUs either fail to segment or use obsolete segmentation schemes. READ MORE

Encourage Education for Young Adults

December 12, 2011
Show young adults how to budget, borrow, and buy responsibly while building long-lasting member relationships. READ MORE

Identify Membership Growth Opportunities

December 05, 2011
CUNA research services include a variety of member, nonmember, and employee surveys and evaluations. READ MORE

Gain Financial Management Expertise

December 05, 2011
Training is tailored to professionals who need a broad foundation on the essentials of CU finance. READ MORE

Mobile Providers Tackle Security Concerns

November 19, 2011
Mobile security is an integral part of any security discussion. READ MORE

Riveting Presentations Highlight Operations Council Conference

November 09, 2011
Next year’s CUNA Operations, Sales, and Service Council Conference will be at The Cosmopolitan in Las Vegas. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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