Products

Track Regulatory Changes with Real-Time Updates

January 04, 2014
CUNA RegTraC delivers updated compliance regulations and laws in an easy-to-use format. READ MORE

Symitar Updates Cruise Platform

November 14, 2013
New features include integrated loan collections, relationship pricing, and risk-based lending. READ MORE

Educate Members About Security Threats

October 25, 2013
Review video topics and place orders for these videos, which can be customized to your website. READ MORE

Set Salary Strategy Using CUNA Compensation Analytics

October 16, 2013
Explore base salary, variable pay, and more with industry-wide data or customized searches. READ MORE

Core Processors Help CUs Bounce Back

October 03, 2013
Most people think of big-ticket natural events as the most common cause of data disruption, but they’re not always the culprits. READ MORE

CO-OP Financial Services Awards 16 Scholarships for Community CU & Growth Conference

October 02, 2013
Attendees will create ready-to-implement action plans to help their CUs reach their full potential. READ MORE

Have You Upgraded Your ATMs to Windows 7?

August 17, 2013
Follow these four steps to implement an ATM upgrade. READ MORE

Transform Service Into Sales

August 14, 2013
CML promotes a culture that exceeds member expectations and increases bottom-line sales. READ MORE

Reports of Branches’ Demise Greatly Exaggerated

July 19, 2013
Supporting member services in branches and growing revenue do not have to be mutually exclusive propositions. READ MORE

Market the Debit Difference

July 16, 2013
Improved data analytics and segmentation tools give credit unions the ability to identify and target member segments with relevant offers. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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