Community Service

Mountain America CU Donates $250,000 to Aquarium

February 28, 2012
Contribution will help build a new 90,000-gallon penguin habitat that’s 10 times larger than the current one. READ MORE

Hope FCU: Fueling Companies That Fuel the Delta

February 22, 2012
‘Hope Federal’s faith in us allowed us to grow.’ READ MORE

CU Movement Mourns Passing of Warren Morrow

February 17, 2012
‘Warren had a vision that outreach to the underserved Hispanic community should not be philanthropy. Instead a business could do well by doing good.’ READ MORE

Passionate About Community

February 03, 2012
The 2011 winners of CUNA’s Community CU of the Year Award have relied on dedication to CU values and community involvement for their success. READ MORE

 CU Donations Feed Thousands

February 01, 2012
Insights from Noelle Fischer-Herbert, vice president, corporate development, Pacific Service CU, Walnut Creek, Calif. READ MORE

Polish CUs Succeed Through Collaboration

January 01, 2012
Poland now has one of the world’s fastest-growing and most successful CU systems. READ MORE

‘Look at the Big Picture’

December 04, 2011
Tom Dorety, president/CEO at Suncoast Schools Federal Credit Union, Tampa, Fla., stands by his principles. READ MORE

‘Focus on Members’

November 20, 2011
William Eckhardt, president/CEO of Alaska USA FCU, is one of two winners of the 2012 Herb Wegner Memorial Award for Lifetime Achievement. READ MORE

Students Experience Real-World Personal Finance

November 06, 2011
During a Mad City Money simulation, students took on the roles of adults—with jobs, incomes, families, and expenses. READ MORE

 WOCCU 101: Our Passion Is the Member

October 24, 2011
This year, as we celebrate 40 years of WOCCU, what are the lessons we have learned? READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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