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» Community Service
A Brief History of International CU Day
October 15, 2013
The first ICU Day was on January 17 in honor of Benjamin Franklin’s birthday.
Faith in Serving the Underserved
October 10, 2013
Oregon CU turned around its fortunes thanks to its most loyal—and risky—members.
The Rock Stars Are Coming!
October 07, 2013
On International CU Day, CU Magazine subscribers will receive a special bonus issue filled with CU rock stars.
Leagues and CUs Get in the Game
October 01, 2013
The idea behind this multipronged effort is that the credit union tax exemption enables credit unions to give back to their communities and offer better rates and fees to members.
CU Rushes to Aid Firefighters’ Families
September 16, 2013
The CU moved quickly to assist as many affected people as possible, thanks to a disaster relief plan effectively communicated to staff and public.
CUs Give Parents, Returning Students a Helping Hand
September 05, 2013
CUs display class with generous donations, low-cost loans, and expert advice.
Gary Oakland Wins Wegner Award for Lifetime Achievement
September 04, 2013
'Gary advocated for the member at every turn.'
From Crashing to Leading
September 01, 2013
James Marshall explains why he is excited about working with The Cooperative Trust.
McCormack Wins Wegner Award for Lifetime Achievement
August 30, 2013
McCormack helped develop the statewide public awareness/advocacy initiative, iBelong.
Ask Members to Stand Up for CUs
August 30, 2013
Members expect so much from their CUs—but stand to lose just as much.
Credit Union Magazine
April 2014 digital edition
Five Steps to Social Media Success
Give HR a Seat at the Leadership Table
Create Awareness of Your CU
Cheney: ‘We’ve Energized the Movement’
Can Consumers Trust Their Retirement Intuition?
So, sick people can't get loans, or suffer higher interest rates? This is interesting info, but what does it lead to, especially for the relationship between my credit union and my family? I've had bypass surgery and knee replacements. Do I get penalized on my mortgage? While the data may pique ones interest (no pun intended), I just can't figure out how it's actionable, either for the member or the credit union. IMHO!!!!
I, until recently, have been a manager of two small credit unions. We recently merged with a larger credit union as a result of the regulations and not being able to keep up. We were in a "catch 22" of not being able to afford more staff to help with the back room work, compliance issues, and many other tasks. After going through two federal exams we felt the writing was on the wall. We found a merging partner while we were still sound and not waited until we were forced to merge. Although the merged has been good for the membership over all we have lost our identity. My advice to any other credit union in this position would be to think long and hard and see if there is any other way to make the credit union work. I have learned a lot since the merger and can see things we could have done to make the credit union survive.
I am so happy to see the passion being instilled in our credit union future leaders! They can make a huge difference in the strength of our industry. They ARE more when they take that back to their credit unions.
Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.
Walt: Thank you for your entry encouraging credit unions to “get in the(mobile) game.” CO-OP Financial Services could not agree more. Every market study is arriving at the same finding – U.S. consumers are conducting financial transactions using their mobile phones. Even more importantly, younger adults – a prime target for new members – say that they can't imagine life without their mobile devices. Credit unions have a tremendous opportunity to attract and retain members with mobile services, and there is equal risk in not doing so. Caroline Willard, EVP, CO-OP Financial Services.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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