Community Service

New Conference Kindles Cooperative Spirit

November 26, 2013
'CUs can make a huge difference in the lives of people struggling to keep up.' READ MORE

CUNA Honors Financial Education Leaders

November 20, 2013
Winners are a testament to CUs’ commitment to provide financial literacy. READ MORE

Calling the Central City Home 'Bass'

November 15, 2013
'Don't assume you can't profitably serve working poor and modest income households.' READ MORE

Walking the Community Development Path

November 12, 2013
Five years ago, the credit union’s leadership team took a step back, looked around, and saw their members and communities in need. READ MORE

Passionate About CU Philosophy and Leadership

November 07, 2013
‘I love to participate in work that makes a difference.’ READ MORE

Excellence in Lending Winners Recognized

November 05, 2013
The winners implemented outstanding lending programs while demonstrating sound financial performance. READ MORE

Emphasis on Education Drives Success

October 24, 2013
‘I loved the idea of using my teaching experience to help people get ahead financially.’ READ MORE

Walking in Members' Shoes

October 23, 2013
‘Everything we do or say is for the betterment of our members.’ READ MORE

Co-Ops Take Center Stage at CUNA

October 21, 2013
CUs can benefit by forming partnerships with other co-ops. READ MORE

ICU Day Down Under

October 18, 2013
The Capricornian in Central Queensland surprised coffee shop customers with free java. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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