Community Service

Award-Winning CUs Serve Communities, Members

March 01, 2006
Award-Winning CUs Serve Communities, Members March 1, 2006 By Ann Peterson Credit union pioneers Dora Maxwell and Louise Herring leave a lasting legacy of community and member service for all credit unions to follow. And each year credit unions offer their inspiring examples of service by participating in national awards... READ MORE

Collaboration Key To CU Survival

February 01, 2006
CUs must grow to successfully compete in the financial services marketplace. READ MORE

Lessons From Serving Low-Income members

January 01, 2006
Lessons From Serving Low-Income members January 1, 2006 By Cathy Fleming Credit unions that lend to people of modest means often realize both tangible and intangible benefits by expanding low-income members' financial options. Some say low-income members are more devoted to credit unions because they can't obtain affordable financial services... READ MORE

CUs Rise From Devastation

December 01, 2005
CUs Rise From Devastation December 1, 2005 The first sign this wasn't your usual media tour was "bring a long-sleeved shirt, rubber boots and gloves, and a face mask to protect against the mold." Following that directive, Roger Napiwocki, the Credit Union National Association's (CUNA) vice president of publishing, and... READ MORE

Serving Latino Members: Doing Well By Doing Good

August 01, 2005
Serving Latino Members: Doing Well By Doing Good August 1, 2005 By Bill Merrick In 2000, the population of new Latino immigrants in Charlotte, N.C., grew 410%. In 2001, crimes against these new residents increased 500% because few had relationships with financial institutions and had no safe place to keep... READ MORE

NCUF To Hold Online Auction

August 01, 2005
NCUF To Hold Online Auction August 1, 2005 Beginning Aug. 15, the National Credit Union Foundation (NCUF) will hold its first-ever online auction to celebrate its 25th anniversary. The online auction will culminate in a live auction and celebration in conjunction with CUNA's Future Forum in San Francisco. Proceeds will... READ MORE

CUSO Collaboration: Find The Right Business Partner

July 01, 2005
CUSO Collaboration: Find The Right Business Partner July 1, 2005 Collaboration is a hallmark of the credit union movement, and credit union service organizations (CUSOs) owned by multiple credit unions are the ultimate expression of cooperation. Although collaboration may be a noble endeavor, it's not easy to attain. "Everyone likes... READ MORE

How Do You Encourage Members To Save?

July 01, 2005
How Do You Encourage Members To Save? July 1, 2005 We publish articles in our newsletters and we create brochures and inserts noting the importance and benefits of saving. These efforts also educate members about promotions or incentives related to deposit products. We try to entice members with incentives, such... READ MORE

CUs Have Helped Communities Throughout the Ages

May 01, 2005
CUs Have Helped Communities Throughout the Ages May 1, 2005 Friday, Dec. 5, 1941, was a busy payday for Hawaiian Air Depot Federal Credit Union, which maintained its offices in one of the large hangars at Hickam Field on the island of Oahu. The next day was equally busy as... READ MORE

Creating A Member Advocate Culture

March 01, 2005
Creating A Member Advocate Culture March 1, 2005 By Bobbi Kahler I recently talked to a credit union executive about how to succeed with a member advocate culture. His story was familiar: low member retention, price shopping by members, and difficulty getting the front-line service team to sell. What did... READ MORE

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