Community Service

Membership Growth: The Better Thief Wins January 1, 2007 By Rich Jones How do you grow a credit union in static or congested market? Growth is static in Elevations Credit Union's primary market, Boulder, Colo. The 2004 census information was depressing--Boulder County grew by 957 people. That's not to say... READ MORE

Training Program Improves Service to Underserved Latino Community January 1, 2007 Credit unions will have help tailoring their products and services for the underserved Latino community through an expanded agreement between IBT Enterprises LLC , Norcross, Ga., and CUNA Strategic Services . Under the new program, credit unions can reach... READ MORE

Roberto Heredia maneuvers his motorcycle up and down washed-out gravel roads across a mostly dry creek bed, zipping past the arid, hilly landscape near Bolivia's southern border with Argentina. The loan officer for Magisterio Rural Agencia Padcaya Credit... READ MORE

Operation Hope Founder Speaks at Alliant CU October 1, 2006 Alliant Credit Union kicked off its fall 2006 Teaching Financial Literacy in Schools initiative with an inspirational speech by John Bryant, the founder, chairman, and CEO of Operation Hope Inc., a national non-profit organization providing programs to help minorities and... READ MORE

New Xerox FCU CEO Embraces Collaboration October 1, 2006 Who: Teresa Freeborn What: President/CEO Where: Xerox Federal Credit Union, El Segundo, Calif. What's your vision for Xerox Federal? I see Xerox Federal as a formidable financial institution in our key markets in the coming years. The challenges we face aren't... READ MORE

How do you Communicate Member Ownership? October 1, 2006 CU Philosophy an Easy Sell We want our members to understand ‘membership' and ‘ownership.' Our collateral pieces and Web site emphasize that we're a self-help, nonprofit, member-owned cooperative. There always will be competition on rates. Our theme is that by gaining... READ MORE

Survey: CUs Expand Service to Hispanic Market October 1, 2006 Credit unions with a significant number of potential Hispanic members--identified as at least 11% of their field of membership--reach out to serve that market. That's one finding from a new survey by the Credit Union National Association's (CUNA) Hispanic Resource... READ MORE

Share One Helps Clients Through Hurricane Season October 1, 2006 Share One Inc. , Memphis, Tenn., has unveiled its newest solution to protect credit union clients from natural disasters, acts of terrorism, and other potential threats to business continuation. A system replication project that mirrors the exact operation of the... READ MORE

Do You Need a Chief Member Officer? September 1, 2006 Do members experience your credit union like you want them to? Many probably have to answer with a reluctant no, according to the book, 'Chief Customer Officer: Getting Past Lip Service to Passionate Action' by Jeanne Bliss. Despite our best... READ MORE

Dade County FCU Enables Social Security Recipients to 'Go Direct' September 1, 2006 Dade County Federal Credit Union has become the exclusive federal credit union in South Florida to provide direct deposit of Social Security and Supplemental Security Income (SSI) checks with the government's 'Go Direct' program. Go Direct is... READ MORE