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‘Don’t Tax Tuesday’ 2.0 a Resounding Success

September 12, 2013
The fight continues, but it looks like CUs won this round. READ MORE

The Power of Perseverance

September 11, 2013
Lessons learned during a 29-day ordeal in the Alaskan wilderness 70 years ago still apply today. READ MORE

Ensweiler: ‘Protect our Tax Exemption; Preserve our Philosophy’

September 10, 2013
‘We can’t sit by the sidelines on this one.’ READ MORE

Congress Returns to ‘Don’t Tax Tuesday’ 2.0

September 10, 2013
The first ‘Don’t Tax Tuesday’ campaign exposed 1.5 million people to the ‘don’t tax my CU’ message. READ MORE

Make Members’ (Financial) Dreams Come True

September 09, 2013
When it comes to fostering a sales and service culture, who better to study than the Walt Disney Company? READ MORE

CUNA Launches Round Two Of ‘Don't Tax’ Campaign

September 06, 2013
CUNA has planned a number of initiatives in September to keep the 'Don't Tax My CU' message before Congress. READ MORE

‘Don’t Tax’ Message Getting Through to Legislators

September 02, 2013
Legislators’ core values align with CUs’ top legislative priorities. READ MORE

Scenes from League Staff Orientation

August 29, 2013
'We can't succeed without you.' READ MORE

Inflation Growth is a Mixed Bag

August 22, 2013
Will unseasonably high first-quarter loan growth be sustainable? READ MORE

Boards Benefit When 'Devil’s Advocates' Are Present

August 19, 2013
Directors should constructively challenge conventional thinking, investigate additional options, and combat hubris and the tug of short-term emotions. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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