Volunteers

View your strategic plan as a road map written at the beginning of a journey.

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Credit Union Magazine subscribers have chosen Cathie Tierney, CEO of $1.2 billion asset Community First Credit Union, Appleton, Wis., as the 2009 Credit Union Hero of the Year. She’ll receive her award at (and complimentary registration to) the America’s Credit Union Conference & Expo  June 21-24 in Boston. Tierney has... READ MORE

By Stacey Hanke We can’t “not” communicate. Our nonverbal behavior speaks volumes whether we realize it or not. We’ve all heard it before: “Know who you’re talking to and adapt your communication style to your listeners’ style.” As many times as we’ve heard these words to be the key for... READ MORE

Kathryn Kuehn There’s nothing like a history lesson to provide some perspective. In recognition of U.S. credit unions’ 100th anniversary, the Credit Union National Association (CUNA) plans a “revolutionary” celebration at the America’s Credit Union Conference & Expo, June 21-24, in Boston ( acuc.cuna.org ). In preparation, CUNA published a... READ MORE

James Collins For some people, the only draw to meetings is the doughnuts. Let’s begin with a little survey: Why do you attend meetings?   Because they provide opportunities for group decision making; To better coordinate between personnel on complicated projects; or Because meetings mean free doughnuts. The problem is... READ MORE

Daniel A. Mica For 100 years, CUs have served the nation with outstanding commitment. This month folks from across the country are converging in Boston to celebrate the credit union centennial at the America’s Credit Union Conference & Expo. We do so at a time when the current economic situation... READ MORE

CU 1 breaks ground this summer on a branch in a neighborhood without a financial institution for 20 years. Passion for credit unions and people—employees and members alike—reverberates in her voice, illuminating why the employees of Credit Union 1, Anchorage, Alaska, with $625 million in assets, nominated their CEO, Leslie... READ MORE

G. Kent Streuling Uncertain times deliver tough HR answers. My Magic 8 Ball® from junior high sits on my desk. During the current unstable economy, it reminds me the answers to my questions may be different each day. Wouldn’t it be nice to see what the next 18 months have... READ MORE

Judy Dahl Shrinking margins make cost control vitally important. Credit union margins are perilously low: Return on assets fell to 31 basis points (bp) at year-end 2008 versus a five-year average of 71 bp, reports the Credit Union National Association. This makes cost control more important than ever, say Eve... READ MORE

John Magill The movement’s political force has put CUNA at the bargaining table with legislators. Influence is to Congress what the dollar is to the economy. Both allow the holder to obtain a desired product. In the economy, the dollar gives you purchasing power. In Congress, influence gives you power,... READ MORE