Volunteers

There were exceptional moments at Sunday’s Opening General Session at the America’s Credit Union Conference & Expo in Boston, but perhaps none more notable than the award presented to Cathie Tierney, CEO of Community First Credit Union , Appleton, Wis. She was recognized as Credit Union Magazine’s 2009 CU Hero... READ MORE

Let’s stay centered on the cooperative spirit. Erin Mendez Corporate credit unions play a key role in our cooperative system. While I’ve been in the financial services sector for 30 years, I began a career in the credit union movement in 2003. Going from for-profit to not-for-profit financial services, I... READ MORE

LEAD STORY Times are tough—for credit union leaders, employees, and members. But tough times hold more than lessons. They’re a gift, according to J. Barry Griswell and Bob Jennings, authors of “The Adversity Paradox: An Unconventional Guide to Achieving Uncommon Business Success.” How do you find the hidden gifts in... READ MORE

View your strategic plan as a road map written at the beginning of a journey.

READ MORE

Credit Union Magazine subscribers have chosen Cathie Tierney, CEO of $1.2 billion asset Community First Credit Union, Appleton, Wis., as the 2009 Credit Union Hero of the Year. She’ll receive her award at (and complimentary registration to) the America’s Credit Union Conference & Expo  June 21-24 in Boston. Tierney has... READ MORE

By Stacey Hanke We can’t “not” communicate. Our nonverbal behavior speaks volumes whether we realize it or not. We’ve all heard it before: “Know who you’re talking to and adapt your communication style to your listeners’ style.” As many times as we’ve heard these words to be the key for... READ MORE

Kathryn Kuehn There’s nothing like a history lesson to provide some perspective. In recognition of U.S. credit unions’ 100th anniversary, the Credit Union National Association (CUNA) plans a “revolutionary” celebration at the America’s Credit Union Conference & Expo, June 21-24, in Boston ( acuc.cuna.org ). In preparation, CUNA published a... READ MORE

James Collins For some people, the only draw to meetings is the doughnuts. Let’s begin with a little survey: Why do you attend meetings?   Because they provide opportunities for group decision making; To better coordinate between personnel on complicated projects; or Because meetings mean free doughnuts. The problem is... READ MORE

Daniel A. Mica For 100 years, CUs have served the nation with outstanding commitment. This month folks from across the country are converging in Boston to celebrate the credit union centennial at the America’s Credit Union Conference & Expo. We do so at a time when the current economic situation... READ MORE

CU 1 breaks ground this summer on a branch in a neighborhood without a financial institution for 20 years. Passion for credit unions and people—employees and members alike—reverberates in her voice, illuminating why the employees of Credit Union 1, Anchorage, Alaska, with $625 million in assets, nominated their CEO, Leslie... READ MORE