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Board Dynamics

November 23, 2009
William Brown Is your board actively seeking a variety of viewpoints? Focus Develop a board culture that promotes diversity. Encourage structures that reinforce diversity. Board focus: Boards that fail to recruit outside their social circles put themselves at a competitive disadvantage. Wherever crowds of people gather, you’ll find proof of... READ MORE

Rising Above 6%

November 23, 2009
CUs have held 6% of industry assets for nearly  two decades. Why not more? Dick Radtke Focus CUs’ share of assets among federally insured financial institutions has stalled at 6% since 1992. Alternative capital, some say, could help CUs gain additional market share. Board focus: Is share of assets a... READ MORE

Anatomy of a 'Fix'

November 23, 2009
Daniel A. Mica How things get done in Washington—and who deserves the credit. This is a political story about how things get done in Washington—and who deserves the credit. It’s also a story about the Credit Union National Association (CUNA), the leagues, and credit unions—and how the credit union movement’s... READ MORE

Opportunity of a Lifetime

November 23, 2009
Steve Rodgers, editor in chief Large banks’ unconscionable practices set the competitive stage for CUs. It’s too bad we’re so focused on earnings because we’re missing a once-in-a-lifetime opportunity. That was the opinion of a credit union CEO I spoke with at the National Credit Union Roundtable last spring. He... READ MORE

Ten Meeting Pitfalls—and How to Fix Them

October 27, 2009
Meetings can be important team-building, productive, idea-generating opportunities. Or they can be a soul-crushing waste of time. Achieving the former and avoiding the latter involves avoiding these 10 pitfalls, says Kimberly Douglas, president of Atlanta-based [FireFly Facilitation] (fireflyfacilitation.com) and author of “The Firefly Effect: Build Teams That Capture Creativity and... READ MORE

Indemnification: What Every CU Director Should Know

October 27, 2009
By John Wallace Volunteer boards of directors have been a pillar of the U.S. credit union movement for 100 years. But in today’s increasingly litigious society, more directors find themselves the targets of lawsuits—possibly putting their personal assets at risk. To offset this trend, numerous laws allow for indemnification of... READ MORE

"Monumental" 2010 GAC Ahead

October 23, 2009
With Congress and the administration pursuing the most active agenda in a generation, the stakes facing credit unions are monumental. Credit union leaders gathering for the Credit Union National Association’s (CUNA) 2010 Governmental Affairs Conference (GAC) will hear from policy makers, speak out on critical issues, and ensure the credit... READ MORE

Wegner Award Recipients Named

October 23, 2009
The 22nd annual Herb Wegner Memorial Awards, sponsored by the National Credit Union Foundation (NCUF), will be presented Feb. 22, 2010, in conjunction with the Credit Union National Association’s (CUNA) Governmental Affairs Conference. This year’s four recipients are: 1. Richard Heins, Lifetime Achievement Award . Heins is lauded as a... READ MORE

An Unforgettable 75-Year Celebration

October 23, 2009
Daniel A. Mica The voices of yesterday’s CU pioneers can still be heard at Estes Park. When I first heard the suggestion that the Credit Union National Association (CUNA) observe in mid-September its 75 years of service to credit unions at the location of its founding—Estes Park, Colo.—I was a... READ MORE

Mica: 'Recommit to Unity and Service'

October 15, 2009
Warmest greetings to those celebrating International Credit Union Day, Oct. 15, 2009, from your friends at the Credit Union National Association as we observe this year’s theme: “ Your Money; Your Choice; Your Credit Union .” This year’s theme celebrates “choice.” The need for choice is what gave birth to... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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