Volunteers

Learn to Contemplate 'Impossible' Scenarios

August 18, 2010
Governance lessons the nonprofit sector learned during the financial crisis and the slow recovery. READ MORE

Stay Flexible to Meet CU Challenges

August 13, 2010
Judy Sparrow reflects on leadership, the CU philosophy, and her preferred choice of dinner companions. READ MORE

Celebrate CU Values

August 12, 2010
In the wake of slowly recovering global economy, credit unions have much to celebrate. READ MORE

Governance Challenges Concern CUs Worldwide

July 14, 2010
Director performance standards, capabilities, and remuneration dominated discussion during twin general session discussions Tuesday at The 1 Credit Union Conference. READ MORE

Special Report: The 1 CU Conference

July 12, 2010
Speakers at The 1 CU Conference stress the need for greater global unity among credit unions and the inherent strengths offered by the financial cooperative model. READ MORE

The 1 CU Conference Celebrates Global CU Community

July 12, 2010
The 1 Credit Union Conference is a historic event offering credit union leaders from Australia to Zimbabwe a depth and breadth of knowledge unavailable in any other forum. READ MORE

Bots in the Boardroom

July 01, 2010
Make room for QB at your next credit union staff or board meeting. It’s one of the latest “telepresence bots” emerging—yes, robots. They can easily take the “form” of staff or directors who simply log in from across town or across the world. READ MORE

Conduct a Leadership Analysis

June 01, 2010
Coming through the recession, every organization should ask, "What's our leadership strategy?" READ MORE

Bellco CU Wins UBIT Challenge

April 26, 2010
Bellco CU Wins UBIT Challenge   Last month the U.S. District Court in Colorado ruled in favor of Bellco Credit Union, Greenwood Village, Colo., about limits on the Internal Revenue Service’s authority to collect unrelated business income taxes (UBIT) on several products.  The court ruled income derived from the sale of credit... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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