Human Resources

Fire People the Right Way: 10 Tips

February 01, 2007
When employees don't perform up to expectations, you have to let them go. Yet "you're fired" may be the toughest words a manager ever says, according to 'Hiring and Firing: Book Three,' by Ruth Haag ( Haag Press , ISBN: 0-9665497-2-4, $15.00). Even if the employee has been your worst... READ MORE

Changing Faces on the Teller Line

February 01, 2007
Changing Faces on the Teller Line February 1, 2007 By Beth Stetenfeld It's not news that tellers often leave their jobs on the front line for positions with more prestige and pay. What is news: strategies credit unions use to reduce teller turnover--in some cases more than 50%. Credit union... READ MORE

Business Execution Round-up: Seven Companies to Learn From

February 01, 2007
Business Execution Round-up: Seven Companies to Learn From February 1, 2007 Since 2006 ended, business executives of every stripe find themselves reflecting on the past year. What went right? What went wrong? Did we make progress toward our goals? Were employees motivated and engaged? Rick Lepsinger advises learning from the... READ MORE

Help Employees Get Healthy Without Getting Fired

February 01, 2007
Help Employees Get Healthy Without Getting Fired February 1, 2007 Sure, you'd like your employees to drop a few pounds. It's no secret that an overweight work force is a liability given the skyrocketing health insurance costs that sometimes come with excess pounds. But when you hear news stories like... READ MORE

Hire the Right People: Eight Tips

January 01, 2007
In a tough marketplace defined by intense competition and razor-thin margins, your people are everything. READ MORE

Know Stress to No Stress: 10 Tips

December 01, 2006
Know Stress to No Stress: 10 Tips December 1, 2006 By Robin Thompson Listen closely. That multiplying noise you hear is the sound of stress accumulating. At this very moment all over America, unattended computers, cell phones, and other high-technology equipment are piling up work for their unsuspecting absent human... READ MORE

Workplace ID Theft: Curbing the Latest HR Headache

November 01, 2006
Workplace ID Theft: Curbing the Latest HR Headache November 1, 2006 By Douglas Hottle Common mistakes What not to do How to protect confidentiality A rise in identity (ID) theft is presenting employers with a major headache: They're being held liable for ID theft occurring in the workplace. ID theft... READ MORE

CEO Leads With Integrity

November 01, 2006
CEO Leads With Integrity November 1, 2006 Who: Susan Frank What: President/CEO Where: Desert Schools Federal Credit Union , Phoenix¹ Shared branching's appeal: As a credit union, providing an exceptional member experience is one of the primary attributes differentiating us from the banks in our service area. Shared branching helps... READ MORE

Conference Explores Gen Y Financial Needs

November 01, 2006
Conference Explores Gen Y Financial Needs November 1, 2006 A new conference from the Credit Union National Association explores how to serve generation Y's financial needs. The "Your Essential Strategies (YES) Summit: Serving 18-30s" takes place Dec. 6-8, 2006, in San Diego at the Catamaran Resort Hotel. Attendees will explore... READ MORE

Training: No Suitcase Required

November 01, 2006
Training: No Suitcase Required November 1, 2006 Three career development options are available from the Credit Union National Association (CUNA): Credit Union FinancialCounseling Certification Program. Now a self-study option means your staff can become certified financial counselors without leaving the credit union. Modeled after CUNA's Certified Financial Counselors School, participants... READ MORE
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