Human Resources

Don't Underestimate the Negative Impact of Change

September 01, 2008
Don't Underestimate the Negative Impact of Change September 1, 2008 By Vicky Franchino The old maxim, "change is the only constant," has been all too true for credit unions over the past decade. Mergers, technological advances, the sales culture implementations, and the ongoing struggle to stay competitive in a highly... READ MORE

Fear and Loathing at the Water Cooler

September 01, 2008
Fear and Loathing at the Water Cooler September 1, 2008 By Morrie Shechtman As U.S. workers face news about the "economic downturn," two types of behaviors are sweeping through workplaces: Some people are quietly withdrawing —to their offices, breakrooms, behind computers—seeking safety from any kind of interaction or inquiry. They're... READ MORE

Cultivate Employees' Strengths

August 01, 2008
Cultivate Employees' Strengths August 1, 2008 By Beth Stetenfeld At work, do you have the opportunity to do what you do best every day? Author Marcus Buckingham says this one question is better than any other at predicting your individual, team, and organizational success. Buckingham, who spoke at CUNA Mutual... READ MORE

Keep Talented Young Employees: Part III

August 01, 2008
Keep Talented Young Employees: Part III August 1, 2008 What are the best ways to attract and keep talented young employees? We went to the source: credit union leaders younger than age 30. Here's what they had to say.   Resources "We can learn from the large corporations that have... READ MORE

Keep Talented Young Employees: Part II

July 01, 2008
Keep Talented Young Employees: Part II July 1, 2008 Want to keep talented young employees? Don't be stingy with workplace flexibility, variety, and recognition for a job well done, says members of Madison, Wis.-based Filene Research Institute's 30 Under 30 Group . Other workplace priorities for the next generation of... READ MORE

Good Behavior by Decree

July 01, 2008
Good Behavior by Decree July 1, 2008 You can legislate good behavior among employees, says Quint Studer, author of " Results That Last : Hardwiring Behaviors That Will Take Your Company to the Top." Managers can do so by developing a "standards of behavior" contract and requiring everyone from the... READ MORE

Welcome, Amigos

June 01, 2008
Welcome, Amigos June 1, 2008 By Tony Malaghan Never underestimate the benefits of welcoming your credit union's new members, especially those of Hispanic descent. Whether your credit union uses letters, welcome packets, e-mails, phone calls, or a combination of strategies, welcoming efforts form the foundation of successful long-term relationships. New-member... READ MORE

Young CU Professionals Seek Respect

June 01, 2008
Young CU Professionals Seek Respect June 1, 2008 With apologies to Aretha Franklin: R-E-S-P-E-C-T is what young credit union professionals seek from thee. So say members of Madison, Wis.-based Filene Research Institute's 30 Under 30 Group and Minnesota Young Credit Union Professionals (MYCUP), a networking group of credit union professionals... READ MORE

Manage Excessive Workplace Anxiety

June 01, 2008
Manage Excessive Workplace Anxiety June 1, 2008 Leaders' No. 1 job? Helping their organizations manage excessive, chronic anxiety says Jeffrey Miler, author of "The Anxious Organization, 2nd Edition: Why Smart Companies Do Dumb Things." Doing so means "ensuring that employees operate on principles rather than emotions," he says. "When people... READ MORE

Beware the Accidental Saboteur

March 01, 2008
Beware the Accidental Saboteur March 1, 2008 Most organizations—even vibrant ones operating with little noticeable dysfunction—are filled with saboteurs, according to Quint Studer. Employees at every level do small, seemingly insignificant things to sabotage their own success, he says. "Even the best leaders and the most dedicated, hardworking employees do... READ MORE
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