Human Resources

More CUs Add Wellness Programs

April 26, 2010
One-third of credit unions added or expanded their use of wellness programs to reduce 2010 health-care costs, according to the Credit Union National Association’s (CUNA) 2010-2011 Credit Union Staff Benefits Survey Report. Wellness programs use a variety of components to improve employees’ lifestyles and ward off chronic illnesses that drive... READ MORE

The New MBAs

March 30, 2010
Ben Rogers CU values are aligned with the values of today’s business school graduates. Focus MBA students offer strong analytical skills and fresh views of CU operations and strategy. Young adults increasingly look for socially responsible employers. Board focus: Partner with graduate schools to attract MBA students and graduates. Imagine... READ MORE

Make an Immeasurable Impact

March 30, 2010
‘Our success depends on helping members achieve their financial goals.’ Who: Kelly McDonough What: President/CEO Where: First Alliance CU, Rochester, Minn. I’m proud my CU received the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility: Organizations function best when they have an engaged and inspired work force. I’m... READ MORE

Don't keep secrets from staff

March 23, 2010
Can employees handle the truth? Yes. And if you don’t give it to them, they’ll make up their own version of it. That’s the word from Quint Studer , author of “Straight A Leadership: Alignment, Action, Accountability.” He says many employees are anxious and distracted, either hiding out in their... READ MORE

Social Media Guidelines and Policies

February 08, 2010
Conference to Offer Social Media Guidance The 16th Annual CUNA Human Resources/Training & Development Council Conference will feature a session on social media for HR, plus more than 25 other sessions covering industry-essential issues such as: Mergers ; Performance management ; and Remote workforces . The conference will be held April 11-14... READ MORE

Top 10 Stories of 2009

January 15, 2010
Visitors to creditunionmagazine.com were most interested in regulations, corporate stabilization, and the recession during 2009. The most-read stories on creditunionmagazine.com during 2009 were: 10) Strange-But-True CU Crimes   Did you hear about the arrest police made in a 26-year-old credit union embezzlement case? Or about the member who deposited her... READ MORE

Unleash excellence at your CU

January 14, 2010
By Dennis Snow & Teri Yanovitch Most of us have been on the receiving end of poor customer service many times. How often have you found yourself seething because of a long wait at your doctor’s office, a grocery store cashier carrying on a personal conversation while you stand in... READ MORE

Tackle Health-Care Costs Now

January 14, 2010
By Brad Pricer As large-scale health-care reform is debated in Washington, many credit unions are taking a “wait-and-see-approach” with their immediate health plan situations. This is a dangerous approach given continued double-digit increases in group plan premiums for 2010. The outcome of health-care reform is uncertain, but one thing seems... READ MORE

Heal employees’ minds—and fill your coffers

December 15, 2009
Stress levels among U.S. workers are at an all-time high—making it more important than ever for leaders try to improve employees' well-being, says brain expert Patt Lind-Kyle, author of “Heal Your Mind, Rewire Your Brain: Applying the Exciting New Science of Brain Synchrony for Creativity, Peace, and Presence.” "The good... READ MORE

Re-Energize Your Burned-Out Workforce

November 30, 2009
The recession hasn’t just affected bank accounts and bottom lines—it’s also had a big impact on the morale and attitudes of the American workforce, says Jon Gordon, author of “The Shark and the Goldfish: Positive Ways to Thrive During Waves of Change.” “When fear and uncertainty become staples of daily... READ MORE

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