Human Resources

Why Don't You Target the Hispanic Market?

May 01, 2007
Why Don't You Target the Hispanic Market? May 1, 2007 By Tony Malaghan The latest U.S. Census Bureau population estimates put the U.S. Hispanic population at 42.7 million, or 14.4% of the U.S. population. This means one out of seven U.S. inhabitants are Hispanic. The Bureau projects by 2050 the... READ MORE

The Case for CU Innovation (Part II)

May 01, 2007
The Case for CU Innovation (Part II) May 1, 2007 Last month , National Association of Credit Union Service Organizations (NACUSO) CEO Tom Davis and NACUSO Board Members Lisa Renner (president/CEO of CU Holding Co. LLC and Beyond Marketing LLC, Lenexa, Kan.) and Steve French (CEO of MemberMap LLC, Cincinnati)... READ MORE

What Makes Companies Thrive? Eleven Myth-Shattering Findings

April 01, 2007
What Makes Companies Thrive? Eleven Myth-Shattering Findings April 1, 2007 Oft-cited sources of competitive advantage have little or no impact on consistent, organic growth. That was a key finding revealed in "The Road to Organic Growth: How Great Companies Consistently Grow Marketshare from Within," by Edward Hess.  Hess's research revealed... READ MORE

Spotlight: Kern FCU CEO DeAnn Straub

April 01, 2007
Spotlight: Kern FCU CEO DeAnn Straub April 1, 2007 Who: DeAnn Straub What: President/CEO Where: Kern Federal Credit Union , Bakersfield, Calif. How Kern FCU's culture changed since a 2003 embezzlement: The embezzlement really didn't really change our culture. An audit showed we indeed had proper internal controls in place.... READ MORE

How Can CUs Foster Innovation? Part I

April 01, 2007
How Can CUs Foster Innovation? Part I April 1, 2007 The credit union movement has some great thought leaders, says new National Association of Credit Union Service Organizations (NACUSO) President/CEO Tom Davis. But he rates credit unions' overall level of innovation as "relatively low to moderate." Davis and NACUSO Board... READ MORE

Be a Good Boss: Six Tips

April 01, 2007
Be a Good Boss: Six Tips April 1, 2007 It's no surprise that "The Devil Wears Prada," has been a hit, both in book and film format. Anyone who has ever held a job has a story to tell about a boss who could probably rival Prada's Miranda Priestly, aptly... READ MORE

Seminar Helps Staff Cope With Robbery

April 01, 2007
Seminar Helps Staff Cope With Robbery April 1, 2007 The Credit Union National Association will hold a Robbery & Fear Seminar in San Francisco June 10, just prior to the Security & Fraud Institute. This unique, one-day seminar provides insight on how to prepare and protect your staff in case... READ MORE

Staff Recruiting: Learn From the Best

March 01, 2007
Staff Recruiting: Learn From the Best March 1, 2007 The University of Oregon named Oregon Community Credit Union's Cheryl Collins its recruiter of the year. Here's how she convinces the university's best and brightest to start credit union careers. Q How many people did you recruit for Oregon Community CU... READ MORE

Focus Employees' Efforts on What Truly Matters

March 01, 2007
Focus Employees' Efforts on What Truly Matters March 1, 2007 Employees want to contribute to the bottom line, but managers don't always tell them, specifically, what they must do to achieve that, according to David Giannetto and Anthony Zecca, co-authors of the book, "The Performance Power Grid: The Proven Method... READ MORE

Fire People the Right Way: 10 Tips

February 01, 2007
When employees don't perform up to expectations, you have to let them go. Yet "you're fired" may be the toughest words a manager ever says, according to 'Hiring and Firing: Book Three,' by Ruth Haag ( Haag Press , ISBN: 0-9665497-2-4, $15.00). Even if the employee has been your worst... READ MORE

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