Human Resources

The Trainer’s Call

February 09, 2012
Motivation, inspiration, and energy are the wellsprings of motivation for the CU training professional. READ MORE

CUs Boast Low Turnover Rates

January 18, 2012
CUs should monitor staffing to see not only why employees are leaving, but also why they’re staying. READ MORE

Four Tips for Conflict-Busting Conversations

January 07, 2012
Remember, you’re having a conversation not a trial. READ MORE

Employees Plagued by Stress

January 01, 2012
Forward-thinking employers try to alleviate employees’ stress and help them refocus with work-life programs. READ MORE

Staff Hits Wellness Milestone

December 27, 2011
Employees at Security Service Federal Credit Union have lost a ton of weight—literally. READ MORE

Unhealthy Workers’ Absenteeism Costs $153 Billion

December 21, 2011
The high percentage of staff with poor health is a significant drain on productivity. READ MORE

Engaged Employees Make the Most of Their Benefit Plans

November 18, 2011
More—and more frequent—communication can improve employees’ engagement in their benefit plans. READ MORE

Avoid ‘Off-the-Clock’ Lawsuits

November 01, 2011
How many of your employees use smartphones to check work-related voicemail or e-mail messages during the weekend? Must nonexempt staff report all such time worked? READ MORE

I’m Not an FTE

October 13, 2011
Lately I've been interviewing job candidates and the air has been full of buzzwords. READ MORE

What You Don’t Know Really Can Hurt You

September 12, 2011
Without proper security awareness training, most front-line employees will be unaware of their surroundings and oblivious to social engineering. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive