Human Resources

Tell Staff About Health-Care Changes

November 10, 2010
Staff should know that medicine purchased after Dec. 31, 2010, will require a prescription to be eligible for reimbursement from an FSA, HRA, or HSA. READ MORE

Employee Tenure in 2010

September 27, 2010
A number of factors can affect the median tenure of workers, including changes in the age profile among workers, as well as changes in the number of hires and separations. READ MORE

What Skills Will IT Staff Need Most in the Future?

September 20, 2010
Learning and knowing Web development tools, HTML, and Javascript will help IT staff and their CUs succeed. READ MORE

Workers’ Share of Health Premiums Jumps

September 20, 2010
Workers are paying nearly $4,000 this year on average toward the cost of family health coverage—14% more than what they paid last year. READ MORE

Social Media Policies: 14 Key Guidelines

September 07, 2010
Are written social media policies necessary? Yes, according to a CUNA Councils white paper. READ MORE

When Volunteering Isn't Voluntary

August 31, 2010
Credit union employees are generous folks who often help at charitable, civic, and humanitarian events. But when should you treat these efforts as volunteerism, and when do they count as hours worked? READ MORE

Health-Care Reform and CUs

August 09, 2010
The Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 together comprise the new health-care reform law. READ MORE

No Thaw in the Salary Freeze

August 01, 2010
CUs are finding creative ways to motivate staff despite stagnant pay and bonuses. READ MORE

PPACA Compliance Requires Patience

August 01, 2010
On March 22, 2010, President Obama signed into law the Patient Protection and Affordable Care Act, which aims to provide health insurance to all Americans regardless of their ability to pay. Here are the PPACA highlights that immediately apply to credit unions. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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