Learn about our iPad app
Forgot your password?
taking care business members
Communication Key in Controlling Expenses
April 17, 2013
This runs counter to the stereotype of the CFO who hides in an office, emerging only to growl at co-workers who seek to spend money in unexpected ways.
Six Loan and Deposit Pricing Lessons
April 11, 2013
Understand members’ behavior and use segmentation strategies to reduce funding costs.
Is Shared Branching Dead?
April 05, 2013
Shared branching expands member convenience and can boost CUs' ROI.
Callen to Address CUNA Marketing School
April 01, 2013
Network, discuss critical issues, and learn about industry changes at CUNA’s on-site programs.
‘Social Care’ Builds Your Brand And Improves Member Service
April 01, 2013
Good social care can set your credit union apart from your financial service competitors.
Extend Your View and Sharpen Your Focus
March 26, 2013
In the wake of the economic crisis, ERM receives a lot of attention—and for good reason.
Making the Most of Mergers
March 26, 2013
In the best-case scenario, the merging CUs come out better than either one was before.
CU Security: Take an Enterprise Approach
March 18, 2013
Take a singular view of the CU’s multiple touch points.
Service is the Problem; Technology is the Answer
March 14, 2013
Members will leave when it becomes more difficult to do business with you than to move their accounts.
Authenticate, Don’t Irritate: Fraud Prevention Requires a Balancing Act
March 12, 2013
How do consumers perceive your security processes?
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
. Design, CMS, Hosting & Web Development ::